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Senior Manager of Commercial Operations (f/m/d)

Advancedphotonix

Advancedphotonix

Operations
Cologne, Germany
Posted on May 24, 2025

Your Responsibilities:

The Senior Manager of Commercial Operations (f/m/d) is responsible for managing the Sales & Operations Planning (S&OP) process and optimizing Luna Innovations’ end-to-end order-to-remittance (O2R) process. This role ensures effective utilization of ERP systems, drives continuous improvement initiatives, and oversees performance tracking to enhance operational efficiency.

Sales & Operations Planning (S&OP) Management:

Own, manage, and continuously improve the S&OP process, ensuring clear communication and coordination across sales, operations, finance, supply chain, and customer success teams.

Facilitate regular S&OP meetings, document outcomes, and ensure accountability for action items.

Order-to-Remittance (O2R) Optimization:

Streamline and enhance the O2R process from order intake through invoicing and cash collection.

Optimize contract administration, aligning commercial terms, pricing, and service-level agreements (SLAs) with organizational goals.

Collaborate with finance, sales, operations, and supply chain teams for seamless process integration.

ERP System Utilization and Commercial Analytics:

Ensure effective utilization of ERP systems to support commercial processes and workflows.

Coordinate with IT to drive functional ERP improvements and resolve issues.

Utilize Salesforce, Power BI, or Tableau to analyze and optimize commercial processes.

Develop and maintain performance dashboards to track key commercial metrics, including O2R cycle times, invoicing accuracy, and cash flow effectiveness.

Performance Tracking and Optimization:

Develop and monitor commercial operations metrics to provide insights into process efficiency and identify areas for improvement.

Implement strategies to enhance productivity, reduce costs, and ensure quality in operations.

Collaborate with department leads to achieve operational goals and maintain high-quality standards.

Commercial Operations Improvement:

Identify opportunities to enhance commercial operations through process analysis and stakeholder collaboration.

Implement continuous improvement frameworks, such as Lean or Six Sigma, to streamline workflows and eliminate inefficiencies.

Foster a culture of continuous improvement by encouraging employee involvement and feedback.

Commercial Execution & Risk Management:

Collaborate with legal, finance, and sales teams to mitigate risk and ensure compliance with relevant regulations and policies.

Cross-Functional Collaboration:

Act as a liaison between sales, finance, operations, and customer success teams, ensuring alignment and continuous improvement in commercial practices.

Foster a collaborative approach to enhance commercial efficiency and customer experience.

Your Qualifications:

Completed business studies or comparable education

10+ years of experience in commercial operations, sales planning, or ERP-supported commercial process optimization, ideally in technology, manufacturing, or similar industries

Experience in functional ERP system utilization, Salesforce, and data analytics tools such as Power BI or Tableau

Fluency in German and English

Strong MS Office skills

Demonstrated success in optimizing commercial processes and facilitating cross-functional collaboration

Strong analytical, organizational, and communication skills

Proven ability to lead continuous improvement initiatives and implement new technologies to enhance operational efficiency

Job Details:

Job Type: Full-Time, Permanent

Work Location: Cologne, Mülheim, Home-Office work possibility

https://lios.lunainc.com/