Do you like sharing and using your account management expertise to help clients? Do you yearn to learn more about industry trends and innovative promotional solutions and have access to a wide variety of sales support? Looking to expand your sales and client relationship knowledge? This may be a great opportunity for you!

About the Opportunity

The Account Manager at Boundless is a high-energy individual who can recognize opportunities and turn both new and existing relationships into long-lasting loyal partnerships. With their extensive product and service knowledge along with their understanding of industry trends, the Account Manager will communicate directly with clients and prospects, understand their individual needs, and recommend products or services that maximize value. Account Managers may also assist in developing sales strategies and establishing quotas. You should be an adaptable, knowledgeable multi-tasker with strong computer and communication skills.

Successful candidates will be skilled communicators and presenters who can find the best fit between client and product. The ideal candidate will be organized, passionate about client relations, and focused on developing customer loyalty through all interactions. They should be based in the Minneapolis/Saint Paul and greater Twin Cities area to effectively serve clients while enjoying a hybrid remote and in-office work arrangement.

Essential Functions

• Effectively understand customer expectations and employ best practices associated with selling skills, problem solving, proactive account management, and cross-functional teamwork to ensure we surface as the customers’ most helpful partner
• Ensure the timely and successful delivery of our solutions per customer needs and objectives
• Effectively communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders
• Own the delivery of day-to-day customer engagements
• Own the development and implementation of programs and solutions to meet customer needs and deliver the expected customer experience
• Presenting and demonstrating the value of Boundless’ products and services to prospective buyers
• Developing sales strategies and setting quota
• Staying current on company offerings and industry trends

Skills & Abilities

• 5+ years of Account Management experience, preferably in the promotional products industry, with a proven track record of managing large programs
• Bachelor’s degree in business, marketing, sales, communications, or a related field (or equivalent experience)
• Strong critical thinking, problem-solving, and independent decision-making skills
• Excellent communication skills, both written and verbal, with the ability to build rapport and collaborate effectively with customers, third parties, and internal teams
• Exceptional organizational and time management skills, with the ability to prioritize tasks, meet tight deadlines, and adapt to a fast-paced, constantly changing environment
• Strong customer service skills with the ability to navigate different personality types and client needs
• Extensive product knowledge within the sales promotion/advertising specialty industry
• Proficiency in Microsoft Office programs (Outlook, Word, Excel) and other relevant business software
• Knowledge of NetSuite and Salesforce a plus

Benefits & Perks

• Medical, dental, and vision insurance
• Paid vacation, sick, and personal time
• 401(k) with matching

At Boundless we welcome all applicants regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences.

About Boundless Network

Founded in 2005 and headquartered in Austin, Texas, Boundless has a proud history of creating Brand Love moments through endless product access, technical and creative innovation, completely custom merchandise, and dedicated service from first concept to final delivery. We strive to provide modern, technologically seamless solutions for product sourcing, marketing, ecommerce, and order delivery.

At Boundless, we believe in being intentional with everything we do. As a leading B2B promotional products distributor, we provide clients with brand-building services that unlock creativity and collaboration, drive impressions, and build lasting connections with their audience through purposeful, product-driven campaigns. Our solutions-oriented approach combines people, branded product, and a flexible tech platform to inspire and amplify the identity and goals of each unique brand—from SMBs to larger enterprise organizations. In addition to our national network of sales professionals and product experts, our modern agency-level approach also includes tailored ecommerce solutions, warehousing, value-add creative services, kitting and fulfillment services for the celebrated brands that we work with.

Boundless has been recognized in:

- Inc. 5000’s List of America’s Fastest Growing Companies

- 2023 PPAI Best Places to Work

- Top 20 ASI and PPAI Distributor