Boundless is looking for an experienced warehouse generalist to join our MN team! The Warehouse Associate will report to the Warehouse Manager and will be responsible for efficiently fulfilling (pick/pack/ship) orders and other activities related to the receiving, storage, and distribution of promotional merchandise. This role is responsible for assisting with product receiving, order fulfillment, and maintaining accurate inventory for ongoing client programs and special projects.

Essential Functions

• Perform activities related to new and existing fulfillment programs and special projects.
• Liaise with internal teams to facilitate onboarding of new programs and special projects, including assisting with setting up associated product and fulfillment processes to ensure successful program/project execution.
• Develop ongoing relationships with sales personnel and other internal teams to facilitate client programs, projects, and special requests.
• Ad hoc tasks as they relate to warehouse supported projects and program solutions.

Responsibilities

Inventory Receiving

• Assist with all incoming product shipments and ensuring they are received accurately and timely. Verify quality and quantity before checking products in.
• Consistently record inventory received to ensure accurate inventory-on-hand counts.
• Assist with updating inventory in appropriate systems and software (online store platforms and/or NetSuite) to allow for accurate accounting of client inventory.

Order Processing (Pick/Pack/Ship):

• Assist with order fulfillment and inventory transactions.
• Process customer orders timely by picking merchandise from inventory and packing orders for shipment, as well as shipment label and manifest processing via third-party shipping software (ShipStation, UPS, Fed Ex, etc.).
• Ensure freight carrier shipping labels are printed and placed on orders per specifications to ensure timely delivery.
• Prepare and print applicable customs paperwork for international orders to ensure shipments meet various country requirements and international orders clear customs and are delivered within a reasonable timeframe.
• Assist in ad hoc order fulfillment and special project tasks, as needed.

Inventory Management:

• Assist with monitoring and managing physical inventory of all products in warehouse.
• Ensure all physical inventory is safely stored per client specifications.
• Assist with performing physical inventory counts (cycle counts) to ensure accurate inventory availability and inventory-on-hand reporting.

Systems and Software:

• Utilize appropriate computer systems and software (ShipStation, Microsoft Office, etc.) to process orders efficiently and accurately.

Qualifications

To perform this job effectively, the successful candidate will be able to perform all duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. Ability to write routine reports and correspondence. Ability to communicate professionally and effectively with clients, sales partners, and/or employees of company.

• Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

• Computer Skills: Proficiency in basic computer skills, including typing, email correspondence (Microsoft Outlook), word processing (Microsoft Word), spreadsheet (Microsoft Excel) and third-party shipping software (ShipStation, UPS, Fed Ex, etc).

Education/Experience

The successful candidate will have a minimum of a high school diploma and at least 2 years of hands-on warehouse, fulfillment, distribution, and/or logistics related experience.

Knowledge, Skills, and Other Abilities

• Experience with pallet jack, hand truck, and forklift (forklift certification, a plus).

• Ability and experience to work in a fast-paced environment with high level of accuracy and integrity.
• Highly organized with demonstrated multi-tasking ability.
• Independent strong self-starter and interpersonal skills.
• Experience with customer service and ecommerce-type order fulfillment.
• Experience with promotional marketing product distribution, a plus.
• Experience with Microsoft Office (Outlook, Word, Excel).
• Experience with ShipStation, a plus.

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands, climb or balance, and talk or hear. The employee is occasionally required to sit, reach with hands and arms, stoop, kneel, crouch or crawl, and taste or smell. The employee must regularly lift and/or move 30 to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to work in high, precarious places. The noise level in the work environment is usually moderate.

At Boundless, we celebrate individuality, inclusivity, and opportunity. We’re proud to be an equal opportunity employer and encourage candidates from all walks of life to apply.

About Boundless Network

It’s an exciting time of growth and development at Boundless, as we are acquiring other like-minded branded merchandise distributors while remaining steadfast in our commitment to providing excellent customer and employee service on an evolving technology stack. We are proud of our enviable culture built on strong core values, a pioneering mindset, a people-first mentality, and a fun yet high-achieving work environment that celebrates each other’s wins. We also offer full comprehensive health care benefits, paid vacation, and matching 401k.

Boundless has been recognized in:

- Inc. 5000’s List of America’s Fastest Growing Companies

- 2023 PPAI Best Places to Work

- Top 20 ASI and PPAI Distributor

At Boundless, we believe in being intentional with everything we do. As a leading B2B promotional products distributor, we provide clients with brand-building services that unlock creativity and collaboration, drive impressions, and build lasting connections with their audience through purposeful, product-driven campaigns. Our solutions-oriented approach combines people, branded product, and a flexible tech platform to inspire and amplify the identity and goals of each unique brand—from SMBs to larger enterprise organizations. In addition to our national network of sales professionals and product experts, our modern agency-level approach also includes tailored ecommerce solutions, warehousing, value-add creative services, kitting and fulfillment services for the celebrated brands that we work with.

Founded in 2005 and headquartered in Austin, Texas, Boundless has a proud history of creating Brand Love moments through endless product access, technical and creative innovation, completely custom merchandise, and dedicated service from first concept to final delivery. We strive to provide modern, technologically seamless solutions for product sourcing, marketing, ecommerce, and order delivery.