Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing (www.brooks.com).

Are you looking for a place where you can be part of a transformation? Join us at Brooks Automation and be a part of a dynamic organization that is shaping the future of technology.

Senior Manager, Business Process Excellence - Manufacturing Operations and Quality

Job Description

Brooks is a growing, fast-paced technology leader of automation solutions which support the dynamic and expanding semiconductor and life sciences lab markets. At Brooks, new ideas, technologies, and ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and collaborate with one another to achieve new heights.

Brooks – Laboratory Automation Solutions, specialise in the design and manufacture of compact, innovative benchtop automation for optimising pre- and post-analytical workflows in pathology and analytical laboratories, and has installations worldwide.

We are seeking a Senior Manager, Business Process Excellence, to lead initiatives that drive operational improvements and strategic growth within our manufacturing operations, Finance, Service and quality functions. This role will focus on enhancing manufacturing capabilities, scaling operations, and optimizing quality processes to support high growth and increase. The ideal candidate will bring strong expertise in continuous improvement, change management, quality management, and manufacturing operations, particularly within ISO13485-regulated environments.

Key Responsibilities:

1. Drive Business Process Excellence:

Lead initiatives aimed at improving operational efficiency, quality, and scalability within manufacturing. Identify and implement continuous improvement opportunities to support sustainable growth aligned with the company’s strategic objectives.

2. Lead Strategic Growth Projects:

Oversee key projects within manufacturing and quality operations that enable the company to increase manufacturing volume, handle higher complexity, and prepare for an ambitious growth trajectory.

3. ERP System Implementation Preparation (BPE):

Coordinate a major business process improvement project in partnership with the global business process excellence team, business process owners, subject matter experts, and external consultants. The initiative will elevate Brooks to best-in-class performance while fostering growth and scalability. BPE will enhance efficiency and effectiveness across all key business processes and upskill our employees, equipping them with top-tier process knowledge and practices. The role will be accountable for the business integration activities which include the development of a clear understanding of upcoming business processes and the transition impact from the current way to working, lead the change management effort and execute business actions to ensure that the processes are adopted and deployed in the most efficient and effective way.

4. PLM Platform Implementation and Compliance:

Manage the rollout of a Product Lifecycle Management (PLM) platform, ensuring full compliance with the Quality Management System (QMS) under ISO13485 standards. Collaborate with the global PLM team, Quality and R&D to ensure the platform supports ongoing quality metrics and improvement goals.

5. Continuous Improvement and Efficiency:

Partner with Quality, R&D, and other cross-functional teams to identify process efficiencies needed to scale the business while maintaining high-quality standards and compliance with QMS requirements.

6. Leadership and Team Collaboration:

Develop a deep understanding of the complexities of our manufacturing and quality operations. Support leadership in strategic decision-making and drive process improvement projects through effective collaboration and influence.

Qualifications:

• Bachelor’s degree in Engineering, Operations Management, Business, or a related field; MBA or advanced degree is advantageous.

• 8+ years of experience in manufacturing operations, with a focus on business process improvement and quality within a regulated, complex manufacturing environment.

• Demonstrated experience with ISO13485 quality systems and Quality Management System (QMS) implementation and management.

• Proven ability to manage and influence cross-functional teams, including experience with ERP and PLM systems in a manufacturing context.

• Experience in business transformation, change management and project management.

• Strong communication skills with an ability to interact effectively with senior leadership and clearly convey project progress, risks, and solutions.

• Detail-oriented, with strong organizational skills and a commitment to driving projects to successful, on-time completion.

Desired Competencies:

• High attention to detail and a methodical approach to problem-solving.

• Demonstrated ability to balance multiple priorities in a fast-paced, growth-oriented environment.

• Strong leadership presence with the ability to influence without direct authority.

• Strategic thinker with a focus on long-term operational scalability and quality excellence.

What We Offer:

• Opportunity to play a critical role in shaping our manufacturing operations to support substantial company growth.

• A collaborative environment with exposure to senior management and cross-functional leaders.

• Join a dedicated team, committed to the purpose of our business and our aspirational growth objectives.

• Professional development and growth within a dynamic, mission-driven organization

• Join a multinational company dedicated to value creation for our customers in laboratory automation

Brooks Automation is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all.

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Brooks is committed to fostering a diverse and inclusive workplace and proudly serves as an equal-opportunity employer. We welcome all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

Diversity enhances our innovative capabilities and strengthens our ability to serve our customers and communities effectively. At Brooks Automation, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our collective success. Join us in building a workplace where every team member is valued and can thrive.

For applicants with disabilities requiring accommodations, don't hesitate to get in touch with talentattraction@brooks.com or call +1 (978) 262-2400 to discuss your needs.

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