Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing (www.brooks.com).

Are you looking for a place where you can be part of a transformation? Join us at Brooks Automation and be a part of a dynamic organization that is shaping the future of technology.

Sales Account Director

Job Description

Brooks is a growing, fast-paced technology leader of automation solutions which support the dynamic and expanding semiconductor and life sciences lab markets. At Brooks, new ideas, technologies, and ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and collaborate with one another to achieve new heights. We are looking for our next Sales Account Director as we accelerate our growth journey.

What you will do:

Create detailed strategies (including objectives and action plans) for specific sales opportunities and overall account to deliver our value message and increase revenues while maintaining corporate margin objectives.

• Develop and manage the customer total relationship, including executive interaction, technical interaction, marketing interaction, service interaction.
• Arrange technical presentations at customer locations and supports customer visits to Brooks’ Development and Manufacturing centers.
• Maintain knowledge of current developments in state-of-the-art products from Brooks and competitive firms. Maintains presentation on competitive offerings.
• Negotiation leadership and manages contracts and associated amendments.
• Manages the forecast (Excel / SharePoint) on a weekly basis with rolling six month forecast.
• Identify any potential issues before they arise.
• Be knowledgeable of the different drivers and/or challenges in the semiconductor industry.
• Able to complete critical projects even if challenged with limited support.
• Put together key updates and documents/distributes critical meeting minutes.
• Create detailed action lists and follows up on open issues until complete.
• Collaborate with manufacturing to quickly resolve issues as an escalation point and provide feedback to customer.
• Ensure quotes are generated as needed and part of the forecast plan as applicable, as well as monitoring receivables and negotiates collection difficulties when required
• Support and manage clean order bookings
• Handle service and sales related customer relation problems and maintains customer confidence and satisfaction.
• Work with team to manage customer build configurations, product change notices and any engineering changes required.
• Weekly conference calls with customers that accommodate different time zones of customers and key internal stakeholders.
• Track and ensure key shipments are well understood, and roadblocks are cleared.
• Travel: As necessary to ensure success of critical projects. Primary travel would be to key customer sites

What You Will Bring

• Bachelor’s degree - preferably in a technical discipline
• 7+ years of successful sales/marketing/business experience in the Semiconductor Industry, preferably sales to Semiconductor OEMS and SEMI Manufacturing Fabs
• Established relationships within the semiconductor and/or adjacent market preferably at End User Semi Fabs and/or SEMI OEMs
• Willingness to travel within the USA and work in a global team of professionals,
• Demonstrated strong understanding of customer and market dynamics and future trends
• Candidate must have demonstrated success in driving best of class customer satisfaction as seen through the customer’s eyes.
• The successful individual will consistently exceed revenue targets, maintain or increase margins, and demonstrate the ability to thrive in an aggressive and ‘must win’ company environment.

General Characteristics

• Self-driven with a Business Development mentality and ability to articulate and manage an organization at a strategic level to achieve business development goals
• Well organized with a sense of urgency
• Strong communication, negotiation & presentation skills
• Relationship builder, but be thick skinned
• Problem solver / strategist with technical competence
• Flexible, positive attitude with a win-win orientation

Compensation

Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for commissions in accordance with the terms of the Company’s Commission Plan. Commissions for this position are estimated to be 40% of annual base salary.

Benefits

At Brooks, we offer the following benefits for this position, subject to applicable eligibility requirements:

• Medical, Dental, Vision and Disability Insurance

• 401(k) Plan

• Exempt employees are provided company paid holidays and Flexible Vacation to enjoy personal time off and incidental sickness.

Have a question about our benefits and compensation package? Your recruiter can share more with you during the hiring process.

Brooks is committed to fostering a diverse and inclusive workplace and proudly serves as an equal-opportunity employer. We welcome all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

Diversity enhances our innovative capabilities and strengthens our ability to serve our customers and communities effectively. At Brooks Automation, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our collective success. Join us in building a workplace where every team member is valued and can thrive.

For applicants with disabilities requiring accommodations, don't hesitate to get in touch with talentattraction@brooks.com or call +1 (978) 262-2400 to discuss your needs.

Review EEO Law & EEO Statement.

Brooks Automation participates in E-Verify® to confirm eligibility for employment in the United States. For more details, visit www.dhs.gov/E-Verify. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.