Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing (www.brooks.com).

Are you looking for a place where you can be part of a transformation? Join us at Brooks Automation and be a part of a dynamic organization that is shaping the future of technology.

IT Product Lifecycle Management (PLM) Support Analyst

Job Description

We are seeking a detail-oriented and technically proficient IT Product Lifecycle Management (PLM) Support Analyst to support and enhance our enterprise PLM environment. This role is responsible for maintaining the interface between our Product Lifecycle Management and Supply Chain Management systems as well as general support for the Product Lifecycle Management application.

Key Responsibilities

• Provide day-to-day support for the PLM application, including:
  • Workflow configuration
  • Application access control
  • CAD system integration
  • User management and mass uploads
• Troubleshoot and resolve application errors in collaboration with our vendor (Oracle)
• Support and maintain integrations between PLM and SCM systems
• Conduct root cause analysis for system and data issues
• Understand and document data flow across enterprise applications
• Assist with system upgrades, testing, and deployment activities

Preferred Qualifications

• Experience with Agile PLM and/or Oracle Fusion Product Management (preferred but not required)
• Strong understanding of enterprise application integration and data flow
• Proficiency in troubleshooting and root cause analysis
• Familiarity with CAD systems and their integration with PLM platforms
• Excellent communication and collaboration skills

Education & Experience

• Bachelor’s degree in Information Systems, Engineering, or related field
• 2+ years of experience in IT support, systems analysis, or PLM environments

Work Location & Flexibility
At Brooks, we aim to foster a collaborative and engaging environment while offering flexibility where possible. Work arrangements may include a mix of in-office and remote work, depending on the nature of the role and business needs. Specific expectations will be shared during the interview process.

Brooks is committed to fostering a diverse and inclusive workplace and proudly serves as an equal-opportunity employer. We welcome all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

Diversity enhances our innovative capabilities and strengthens our ability to serve our customers and communities effectively. At Brooks Automation, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our collective success. Join us in building a workplace where every team member is valued and can thrive.

For applicants with disabilities requiring accommodations, don't hesitate to get in touch with talentattraction@brooks.com or call +1 (978) 262-2400 to discuss your needs.

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