Locations
Minneapolis, MN, USA
industry
Data and Analytics · Information Technology · Internet Services · Software · Telecommunication
Size
201-1000 employees
Stage
Other
founded in
2007
Calabrio is a leading provider of workforce optimization (WFO) and analytics solutions designed to enhance customer experience and drive business growth. Their flagship product, Calabrio ONE, is a fully integrated, cloud-based suite that combines call recording, quality management, workforce management, and AI-driven analytics. This comprehensive solution empowers contact centers to optimize agent performance and leverage customer insights effectively. With a strong market presence and a commitment to innovation, Calabrio has established itself as a trusted partner for Fortune 500 brands and has been recognized as a visionary in the industry by Gartner. The company serves a diverse range of clients across various sectors, including finance, healthcare, and retail, and is known for its user-friendly interface and robust analytics capabilities.
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