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Chief of Staff

Employment Hero

Employment Hero

People & HR, Operations
Sydney, NSW, Australia
Posted on Friday, June 7, 2024

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down.

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

The role of Chief of Staff, Go-To-Market is a new role, designed to help us optimise our Velocity to BHAG (big, hairy, audacious, goal) as we navigate our increasingly large and complex business. This role will work as an embedded part of the GTM function with the mission to be a force multiplier for the Chief Revenue Officer and a strong partner to the Go-To-Market leaders.

There are four critical focus areas of this role:

  1. Amplify the impact of our Chief Revenue Officer and improve the outcomes of our GTM engine
  2. Help the CRO to define and deliver the key priorities for our GTM function
  3. Accurately represent the CRO’s views in their absence, allowing them to extend their presence
  4. Enabling our GTM team to prioritise effectively, keeping their focus sharply on ‘whatever moves the needle’

Finally, you’ll be a key, trusted collaborator to our CRO. Your ability to act as a thought partner and support their key decisions is critical. You will be a masterful communicator and collaborator. This role will have a huge impact on our ability to achieve our vision - to become the world’s largest platform for managing people.

As our Chief of Staff, GTM you'll be accountable for:

Operational Optimisation

  • Streamline internal processes and workflows to increase the productivity and efficiency of our CRO.
  • Identify areas for improvement within our GTM functions, implementing best practices and new solutions to improve performance.
  • Ruthlessly prioritise on behalf of our CRO.
  • Create tight agendas for the CRO’s meetings, keeping the discussion on-track and making sure that the key outcomes are delivered. Follow up with attendees as needed to ensure that all key action items are delivered on time and to a high standard


  • Prepare reports, presentations, and other materials as needed.
  • Track and report on the performance of our regions, helping to identify and unblock any key issues that may impact performance.

Project Management

  • Manage high priority, special projects as required (from incubating new functions to spearheading GTM campaigns).
  • Drive the performance of a lagging OKR by mobilising team members

Strategic Planning & Execution

  • Partner with the CRO to execute strategic plans to drive revenue growth and enhance market positioning.
  • Assist in setting short-term and long-term goals, tracking progress, and implementing adjustments as needed to ensure goals are met.
  • Provide strategic guidance and support to our GTM leaders.

Become the “trusted advisor” to the CRO

  • This is the single, most critical accountability. You are to advise and represent the CRO and be a critical GTM team member.

What you will bring:

  • Exceptional problem-solving skills with the tenacity to always find the right solution.
  • Highly disciplined and focused; sees projects through to completion.
  • Logical thinker with great reasoning skills.
  • Proven experience in a fast-paced, high-change environment.
  • Deeply passionate about GTM and building a predictable, scalable revenue engine.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders and influence them to achieve great outcomes.
  • Strong project management skills, with the ability to prioritise tasks, meet deadlines, and deliver results.
  • Demonstrated experience in a cross functional, collaborative environment
  • Strong strategic thinking and analytical skills, with the ability to translate strategy into action
  • Strong cross-functional leadership and influence.

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/

In short, you’ll love working with us if:

  • Revolutionising employment gets your heart racing.
  • You thrive on the flexibility (and responsibility) of a remote-first business.
  • Our values align, and shape how you show up every day.
  • You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including:

  • A generous budget for your home office.
  • Cutting-edge tools and technology.
  • Reward and recognition programs - because great work should be recognised and rewarded.
  • Cashback offers and discounts on popular brands through our Swag app.
  • Employee Share Option Program: be an owner of Employment Hero.
  • Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match?

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.