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Marketing Operations Specialist

Employment Hero

Employment Hero

Marketing & Communications, Operations
United Kingdom
Posted on Friday, June 21, 2024

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down.

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like

We are seeking a skilled Marketing Operations Specialist to join our Marketing Operations team. In this role, you will play a crucial part in designing, implementing, and optimising campaign management processes. As a key contributor to our marketing efforts, you will collaborate closely with cross-functional teams, leveraging your analytical skills to enhance campaign performance and contribute to overall business success.

As our Marketing Operations Specialist, you’ll be:

  • Taking the lead in designing and implementing effective campaign management processes. Utilise analytical tools and metrics to track and measure the success of marketing campaigns.
  • Analysing customer lifecycles and contribute to strategies that enhance conversion rates. Collaborate with marketing teams to optimise campaigns at each stage of the customer journey.
  • Reviewing existing workflows and processes, identifying areas for improvement and optimisation. Work towards enhancing efficiency and scalability in all marketing operations.
  • Engaging closely with marketing teams to understand campaign requirements, provide analytical insights, and contribute to the successful execution of campaigns. Foster strong relationships to align operations with marketing objectives.
  • Learning from a team of experienced operations professionals who thrive on automation and scalable processes. Continuously enhance your skills and contribute to a culture of knowledge-sharing within the team.

What will you bring


  • minimum of 3+ years of experience in CRM or Marketing Operations.
  • Strong analytical and problem-solving skills with a keen eye for detail.
  • Experience & Proficiency in Adobe Marketo
  • Proven experience in designing and optimising campaign management processes.
  • Proficiency with CRM systems.
  • Proficiency in Salesforce Sales Cloud reporting
  • Excellent communication and interpersonal skills.


  • Experience with working on the data requests from marketing teams and/or direct hands on marketing experience
  • Experience with multi-touch attribution analytics
  • Familiarity with Bizible (Adobe Measure)

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/uk/careers/

In short, you’ll love working with us if:

  • Revolutionising employment gets your heart racing.
  • You thrive on the flexibility (and responsibility) of a remote-first business.
  • Our values align, and shape how you show up every day.
  • You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including:

  • A generous budget for your home office.
  • Cutting-edge tools and technology.
  • Reward and recognition programs - because great work should be recognised and rewarded.
  • Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content).
  • Employee Share Option Program: be an owner of Employment Hero.
  • Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match?

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.