Role Summary:

The Network Provisioning team is responsible for the customer design and logical provisioning of IP/SDWAN/Security services on a Global footprint.


Internal Departments they will interact with:

The team works closely with Service Delivery, Project Management, Engineering and Operations teams to ensure the efficient, cost-effective delivery of high-quality IP services to external and internal customers.

Main Responsibilities:

Design, Develop and modify network solutions providing exceptional client experience while ensuring the integrity of service delivery.
Internal interaction with members of the sales, design engineering, technical managers and project management teams
Create, modify, and maintain engineering process, work flows and documentation
Support customer’s through service acceptance by troubleshooting service issues during turn up (e.g. throughput, routing and other customer-related support issues) providing timely resolution
Ability to coordinate with internal stakeholders and external parties with effective use of resources and timely delivery.
Making contributions to organizational knowledge base
Ability to represent GTT at various levels from a technical perspective.
Managing & maintaining client service resource allocations
Collaborate with peers and colleagues within Engineering, Service Delivery and Operations

Ideal Candidate Profile:

Highly organized
Pays close attention to detail
Possesses sound problem solving skills
Able to conduct independent research and present solutions
Demonstrates initiative
Is a team player
Self-motivated.

Essential Criteria:

Experience supporting a client’s complete network deployment lifecycle
Demonstrate the ability to work with customer engineering teams to determine network requirements are understood, reflected accurately and implemented
Excellent verbal, written communication and presentation skills in English.
2+ years of experience in a similar role – Network Design/ Architecture or Implementation
Network Certifications (i.e.CCNA/CCNP, JNCIS/JNCIP) or similar level with focus on present-day technologies (e.g. SDWAN, MPLS, TCP/IP, VPN, BGP, QoS, etc.)
Juniper equipment experience (PTX, MX, QFX, ACX and EX series)
Has a working knowledge other network services (DNS, DHCP, etc.)
Experience interfacing with peering providers and facility management
Knowledge of principles of IT Service Management best practices
Security knowledge on Fortinet and/or Palo Alto is considered as advantage.

Work Shifts:
8:00-16:30
9:00-17:30
11:00-19:30

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