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Technical Sales Specialist (TSS)



IT, Sales & Business Development
Sofia, Bulgaria
Posted on Thursday, April 18, 2024

Team Description & Purpose of Role:

Technical Sales Specialists (TSS) facilitate prompt, accurate quoting and ordering of managed network and managed security services, including DDoS mitigation, SD-WAN, managed firewall, Secure Remote Access, Secure Connect (SASE), and MDR. TSS are extensions of account teams, working closely with Sales, the Solutions team, and directly with customers to obtain information required for accurate quoting and ordering.

Main responsibilities:

  • Engage with account teams and customers to collect all information required to accurately quote and order managed network and managed security services.
  • Work closely with Pre-sales Support Specialists and the Complex Bids team to facilitate timely, accurate quoting.
  • Work closely with Order Assurance to facilitate accurate order creation.
  • Develop a detailed understanding of GTT products and configurations with respect to pricing and order designs
  • Understand the cost base of GTT’s products and services


We are looking for a committed candidate with strong business integrity. In addition, we require the following skills and qualities:

  • Professional and articulate.
  • Able to communicate effectively.
  • Numerate.
  • Ability to work under pressure and to tight deadlines.
  • Strong attention to detail.
  • Flexible and self-motivated, team player.
  • Good spoken and written English.


  • 5+ years of telecommunications and/or IT industry experience
  • Technical understanding of data networking architectures, standards, protocols, and equipment
  • Technical understanding of network security
  • Proficient in Microsoft Office suite of Applications, especially Microsoft Excel


  • Relevant vendor certifications from Fortinet, Palo Alto, VMWare, and/or Aruba

Personal competencies

  • Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; being helpful and respectful; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.
  • Adaptability – adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
  • Treats co-workers, clients, management, and stakeholders with respect; communicates in a polite and non-offensive manner verbally or in writing with co-workers, clients, and stakeholders; follows strictly GTT’s policies and procedures.