Position Summary:

The Supply Chain Technician will be an integral part of GTT’s supply chain organization assisting with all configuration and asset management functions in the Austin distribution center. This will include configuring equipment utilizing GTT’s tools to deliver and exceptional client experience.

Duties and Responsibilities:

• Configure client premise equipment utilizing GTT’s configuration management system
• Complete configuration tickets assigned by the supervisor which include picking equipment and configuring for the client’s solution
• Transact details of the configuration process within GTT’s client management database
• Perform daily tasks as needed to support the SCM organization

Desired Qualifications:

• 2 years’ experience in high volume environment, preferable in the telecommunication industry
• Knowledge of routing and switching technology
• 4-year degree is a plus
• A+ or Other Cisco Certifications is a plus
• Understanding of routers CLIs with Cisco, VeloCloud and Fortinet
• Understanding of Excel and Access
• Ability to work effectively with minimal management direction in a fast-paced environment
• Ability to handle up to 50 lbs. without assistance
• Ability to stand for extended periods of time
• Excellent communication skills with focus on exceptional customer service
• Basic understanding of IP allocation

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