Role Summary:

The Network Provisioning team is responsible for the customer design and logical provisioning of IP/SDWAN/Security services on a Global footprint.

Internal Departments they will interact with:

The team works closely with Service Delivery, Project Management, Engineering and Operations teams to ensure the efficient, cost-effective delivery of high-quality IP services to external and internal customers.

Main Responsibilities:

• Design, Develop and modify network solutions providing exceptional client experience while ensuring the integrity of service delivery.
• Internal interaction with members of the sales, design engineering, technical managers and project management teams
• Create, modify, and maintain engineering process, work flows and documentation
• Support customer’s through service acceptance by troubleshooting service issues during turn up (e.g. throughput, routing and other customer-related support issues) providing timely resolution
• Ability to coordinate with internal stakeholders and external parties with effective use of resources and timely delivery.
• Making contributions to organizational knowledge base
• Ability to represent GTT at various levels from a technical perspective.
• Managing & maintaining client service resource allocations
• Collaborate with peers and colleagues within Engineering, Service Delivery and Operations

Ideal Candidate Profile:

• Highly organized
• Pays close attention to detail
• Possesses sound problem solving skills
• Able to conduct independent research and present solutions
• Demonstrates initiative
• Is a team player
• Self-motivated.

Essential Criteria:

• Experience supporting a client’s complete network deployment lifecycle
• Demonstrate the ability to work with customer engineering teams to determine network requirements are understood, reflected accurately and implemented
• Excellent verbal, written communication and presentation skills in English.
• 5+ years of experience in a similar role – Network Design/ Architecture or Implementation
• Network Certifications (i.e.CCNA/CCNP, JNCIS/JNCIP) or similar level with focus on present-day technologies (e.g. SDWAN, MPLS, TCP/IP, VPN, BGP, QoS, etc.)
• Juniper equipment experience (PTX, MX, QFX, ACX and EX series)
• Has a working knowledge other network services (DNS, DHCP, etc.)
• Experience interfacing with peering providers and facility management
• Knowledge of principles of IT Service Management best practices
• Security knowledge on Fortinet and/or Palo Alto is considered as advantage.

Work Shifts:

8:00-16:30

9:00-17:30

11:00-19:30

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