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Job Details

JOB SUMMARY: The Clinical Specialist will work with the Regional Sales Director and Territory Manager within a defined geographic area to meet existing and potential customers (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how the company’s interventional products can help them achieve their goals and meet patient/client needs. By providing case coverage, the Clinical Specialist will contribute to achieving projected sales goals, Company objectives, and increasing sales revenue. Duties are listed in order of greatest importance. The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs.

• Responsibilities/Essential Duties • Collaborates with the Territory Manager to provide good case coverage and clinical outcomes for patients. • Serves as the primary clinical resource for clinical support in the areas of coverage, troubleshooting and in-service education for company products. • Informs the customer on the latest product, therapy and technology developments in the industry by actively engaging in procedural and technical discussion. • Demonstrates the ability to link clinical data to key messaging. • Meets with existing and potential customers to identify their clinical needs, goals and constraints related to patient care and provide creative and feasible solutions using company products. • Collaborates and communicates account and other requested information to the local territory manager on a daily basis. • Share insights on competitive products or on account issues, opportunities with appropriate TM or CS. Educates the customer on the merits and proper clinical usage of company products. • Oversee local education and training activities including coordination and set up of programs, procedural troubleshooting, and coordination and facilitation of staff education. • Identify, establish, and maintain productive working relationships with key decision makers, customers and their staff, and administrative staff, etc. • Support monitoring of product inventory levels.

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, training and developing employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• QUALIFICATIONS EDUCATION: Required/Preferred BA/BS or equivalent preferred. Medical training (RT, RCIS, Surgical tech, RN, NP, or first assistant).

• EXPERIENCE: Minimum of 5+ years Directly related experience of the medical device industry. Strong clinical orientation, experience with products for use in interventional cardiology, electrophysiology, vascular or cardiac surgery.

• SKILLS Skill Sets/Other Skills set Proficiency • Excellent interpersonal skills and strong clinical orientation with the ability to influence a variety of clinician, nurse, and lab tech personality types. • Ability to persuasively communicate and tailor the Vascular Closure Value Proposition. • Analytical with financial acumen (understanding of how our products performance and data impacts a health system's bottom line). • Ability to maintain a good working relationship while dealing with sensitive and confidential matters. • Excellent verbal and written communication skills. • Attention to detail to maintain records and process reports. • A thorough knowledge of the medical device market, products, and territory's customer base. • Emotional intelligence to manage their schedule effectively and efficiently. • Previous industry experience preferably in the Cardiovascular space calling on Electrophysiologist, Interventional Cardiologists, Vascular Surgeons, Interventional Radiologists, administrators, and clinical staff members. • Previous experience with vascular closure is preferred. • Previous experience providing clinical education and training to staff members is preferred. • Values teamwork and collaboration internally and externally with customers. • Knowledge of MS office systems.

• PHYSICAL DEMANDS: A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. X Sit; use hands to finger, handle, or feel objects, tools, or controls. Required X Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. Required ☐ Lifting/moving up to 10 pounds. ☐ Exposure to moving mechanical parts, vibration and/or moderate noise levels. ☐ Exposure to hazardous chemicals or other materials. X Exposure to blood. Required ☐ Other (please specify):

• TRAVEL EXPECTATIONS 25% The above statements are intended to describe the general nature and level of work being performed by colleagues assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, qualifications, or working conditions. Acknowledgement: I have read this job description and I understand the essential job duties and responsibilities for the position.

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