What You'll Be Doing

As our Territory Manager, you will be responsible for driving growth across your region by developing strong customer partnerships, identifying new opportunities, and helping healthcare organisations adopt innovative technologies that improve patient care.

Drive Business Growth

• Own and grow your territory, delivering both capital equipment and consumable sales targets.
• Build and execute strategic account plans to expand business within existing customers and win new accounts.
• Forecast accurately and manage your sales pipeline effectively through CRM.
• Identify new opportunities using market insights, customer trends, and data-driven analysis.
• Build long-term relationships with key stakeholders across laboratories, hospitals, and healthcare networks.

Become a Trusted Clinical & Commercial Partner

• Engage with clinicians, laboratory leaders, procurement teams, and executive stakeholders to understand their challenges and goals.
• Present innovative solutions that deliver clinical, operational, and financial value.
• Educate customers on emerging technologies, industry trends, and best practices.
• Develop influential advocates and champions who help drive adoption of our solutions within their organisations.

Lead Complex Sales & Implementation Projects

• Manage the full customer journey from opportunity identification through contract signature and successful go-live.
• Coordinate multidisciplinary stakeholders to achieve consensus on purchasing decisions.
• Act as a project leader during implementation, working closely with Clinical Specialists, technical teams, and customer stakeholders.
• Support equipment installation, software integration, validation activities, and ongoing adoption to ensure long-term customer success.

Collaborate & Influence

• Partner closely with Clinical Specialists, Marketing, R&D, and Product teams to deliver exceptional customer experiences.
• Share customer insights, market trends, and competitive intelligence to help shape future innovations.
• Build relationships with Key Opinion Leaders and represent Haemonetics at industry conferences, events, and trade shows.

Deliver Outstanding Customer Experience

• Ensure customers receive a high level of support throughout their journey.
• Resolve issues proactively and efficiently, always putting customer success first.
• Maintain compliance with commercial agreements while identifying opportunities for incremental growth.

Continuous Learning & Development

• Stay at the forefront of clinical advancements, market trends, and competitive innovations.
• Participate in ongoing training and professional development opportunities.
• Contribute your ideas to help improve our products, services, and customer experience.

Why You'll Love This Role

• High level of autonomy and ownership
• Direct impact on business growth and customer success
• Opportunity to lead complex, high-value projects
• Close collaboration with clinical, technical, and commercial experts
• Exposure to cutting-edge healthcare technologies that make a real difference to patients

This is an exciting opportunity for a commercially driven professional who enjoys building relationships, influencing stakeholders, and leading transformational projects from concept to implementation.