Location: Lingard Private Hospital, Merewether

Position: Medical Records Clerk

Department: Medical Records

Status: Full Time / Part Time

Care is our passion. People are our business. Excellence is our standard. Growth is our ambition.

• Flexible rostering to support your work/life balance

• Grow with us – We are expanding and have big plans for the future!

At Lingard Private Hospital, we’re all about supporting real people to deliver extraordinary care. As part of the Healthe Care team, you can expect:

• Flexible working conditions to ensure a healthy work-life balance

• Collaboration with like-minded professionals across a multi-disciplinary team

• Wellbeing programs including discounted private health insurance

• Fitness passport

• Grow with us - commitment to career development, ongoing training and development

• Paid parental leave

• Novated lease opportunities

• Love Your Work reward and recognition program

About you

Want to join a team that makes a real difference in our community? At Lingard Private Hospital, our Medical Records professionals play a crucial role in the management of Medical Documentation. This is essential for facilitating patient care, ensuring continuity of treatment and protecting the legal interests of both the patient and healthcare provider.

We are looking for bright, friendly and professional team players, who are quick to learn, have excellent attention to detail, and who will always put our patient’s needs first. Daily tasks will be varied, including (but not limited to):

• Efficient provision of patient medical records for admissions, outpatient visits, reviews, audits and education

• Assist with collation of medical records to ensure completion and accuracy prior to coding

• Comply with appropriate tracking of medical records

• Follow up all outstanding records, results, reports and discharge summaries

• Filing Loose leaf and Medical Records

• Responding to internal and external telephone enquiries

Essential criteria

• Minimum 2 years’ experience in similar administration role with a strong customer service focus

• Demonstrated experience using Microsoft Office suite: Outlook, Word and Excel

• Excellent interpersonal and communication skills

• Ability to work in a high volume and fast-paced environment

• Experience working in a team environment

• Strong organisational skills with the ability to adapt and successfully multi-task

Desirable criteria

• Demonstrated experience using medical software, for example WebPAS

• Certificate in Medical Terminology

• Experience with Terminal Digit filing

• Knowledge of State and Federal Legislation on Privacy and Confidentiality

Who we are

Centrally located between the shops and cafes of The Junction, and the rolling waves of Merewether Beach, Lingard is Newcastle’s largest private hospital and offers the community access to the best surgical care in the region.

Spanning two sites Lingard offers 14 theatres, 2 endoscopy suites, cardiac catheterisation lab, ICU, 2 surgical wards, cardiac ward, rehabilitation ward and dedicated day surgery centre. With specialist consulting rooms nearby, and a radiology practice and pathology laboratory onsite, Lingard Private Hospital offers a health precinct second-to-none.

We are proud to employ the best medical specialists and staff from across the Newcastle region. As part of Lingard Private you will be joining a team that values every person, where people are leaders in their field, and where innovation and best practice drive everything we do.

Looking for the best possible start to your career, or your next step? With a focus on education and development, Lingard will support your career every step of the way!

Lingard Private Hospital is a key facility within the Healthe Care Group. We are a private healthcare provider of choice, driving innovation and clinical best practice to the services we provide.

Interested to know more?

Please contact Jemima Bush, Health Information Manager, via jemima.bush@healthecare.com.au, for a confidential chat today!

All written applications must address and meet essential criteria. Applications must include current CV and names of at least 2 professional referees.

This position will be classified under the Healthe Care (NSW Hospitals) Health Professionals & Support Services Enterprise Agreement 2024.

Applications close: 23 February 2026

Lingard Private Hospital
23 Merewether Street
Merewether NSW 2291