About IntelePeer.ai:

IntelePeer delivers rapidly deployable communications solutions for an always connected world. Our Conversational AI Platform instantly improves your customers’ communications experience. IntelePeer provides industry leading time-to-value with Agentic AI solutions that work seamlessly with your infrastructure. Our no-code templates, low-code, co-creation, and developer API options provide you with simple, easy-to-use tools that can be utilized by anyone.

Job Summary:

IntelePeer is looking for an experienced, hands-on Product Leader to join our team to lead our SaaS product offerings in healthcare. This position is essential for ensuring the IntelePeer platform provides outcomes that enhance customer engagement and streamline the Conversational AI and app-based experiences that automate interactions across calls, chats, SMS/MMS and other channels.

The ideal candidate has experience collaborating with internal product groups to manage dependencies, as well as interfacing with 3^rd party products and services that are used in IntelePeer solutions.

Responsibilities:

• Define and build Agentic AI powered, voice enabled applications spanning multiple areas such as RCM, scheduling and more.
  1. Ensure product development aligns with IntelePeer’s long-term product strategy and leverages our Conversational AI Platform.
  2. Collaborate closely with cross-functional teams including engineering, UX/UI, data science, product marketing, delivery/implementation, etc.
  3. Manage the roadmap and product backlog ensuring detailed user stories and prioritize development work.
  4. Clearly communicate product goals, understand and communicate timelines and trade-offs.
• Monitor and clarify industry opportunities and priorities
• Work with the GTM team to continuously refine healthcare sub-vertical priorities (e.g. Providers, Payers)
• Work with Product Marketing to identify and prioritize use cases and create associated documentation
• Create IntelePeer ROI projections on investments into -verticals based on TAM and growth opportunities.

• Identify reusable components
  1. Work with the Implementation teams to identify modules to productize that can be used across a variety of implementations and shorten the time-to-value.
  2. Build reusable elements with product managers and engineering such that they are available as OOTB components.
  3. Maintain reusable elements and improve them over time.
• Manage platform integrations
  1. Work closely with the GTM team to identify and prioritize integrations with other industry specific providers.
  2. Collaborate with legal and procurement to work through contracts.
  3. Manage the onboarding process including training, product integration and implementation support.

Summary

This role incorporates strategic and tactical activities that requires a player/coach mentality to execute.

Required Qualifications

• 7+ years of experience in product management at a fast‐growing company
• Prior experience in a product role specifically around healthcare, healthtech or conversational ai

Education & Experience:

BS/BA degree in Marketing, Business, Engineering, or related field (MBA a plus)

Physical Requirements:

• Sedentary work lifting no more than 10 pounds.
• Occasional lifting, carrying, and standing.
• Frequent hand/eye coordination to operate office equipment.
• Vision sufficient to read computer screens, reports, and related department documents.
• Dexterity to operate computer keyboards and other related office equipment.
• Endurance sufficient to sit and work at a computer for extended periods of time.
• Frequent speech communication and hearing.

Why you'll love it here:

• Unlimited Vacation for exempt employees
• Paid Holidays
• Competitive medical, dental & vision insurance for employees and their dependents
• 401K Retirement Plan
• Stock Options
• Company-paid life insurance
• Health & Flexible Savings Accounts
• Cell phone, gym, and internet reimbursement
• Paid Parental Leave
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Free snacks (Denver, and or Fort Lauderdale)
• Fun events (virtual and in-person)

Applicants must be authorized to work for any employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment visa at this time.

Any requests to exercise your rights as a data subject under GDPR should be submitted to infosec@intelepeer.com for prompt processing. Please refer to our Privacy Policy (at www.intelepeer.com/privacy/intelepeer-privacy-policy) for any questions on how IntelePeer complies with GDPR.

For California residents only: Please refer to the link below for IntelePeer’s Applicant CCPA Privacy Notice. https://intelepeer.com/privacy/intelepeer-california-applicant-privacy-notice/

IntelePeer participates in E-Verify.

At IntelePeer, we value diversity and are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status.

We strive to provide reasonable accommodations to applicants and employees with disabilities to support them in performing the essential functions of their roles.

If you have any questions or need assistance, please contact our Director of Recruiting.

Department

Product Management

Locations

Dania Beach, FL, Centennial, CO, Remote USA

Remote status

Fully Remote

Yearly salary

150,000 - 200,000

Employment type

Full-time

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