About IntelePeer.ai:

IntelePeer delivers rapidly deployable communications solutions for an always connected world. Our Conversational AI Platform instantly improves your customers’ communications experience. IntelePeer provides industry leading time-to-value with Agentic AI solutions that work seamlessly with your infrastructure. Our no-code templates, low-code, co-creation, and developer API options provide you with simple, easy-to-use tools that can be utilized by anyone.

Job Summary:

As a Value Consultant at IntelePeer.AI, you will play a pivotal role in analyzing customer data, creating compelling business cases, and collaborating closely with our Sales, Customer Success, Managed Service and Product teams to demonstrate how our innovative AI-driven communication solutions deliver measurable benefits. You will engage in executive-level conversations, empowering customers and prospects to make informed purchasing and renewal decisions based on data-driven insights. Your contributions will be vital in helping clients recognize the tangible value of our platform, ultimately driving adoption, renewals, and revenue growth.

Responsibilities:

• Strategic Partnerships: Collaborate with Account Executives and Customer Success Managers to identify, prioritize, and quantify key business drivers, ensuring our solutions align with customers' strategic objectives.
• Business Impact Analysis: Develop customized business impact analyses, ROI calculators, and Total Cost of Ownership (TCO) frameworks tailored to both customers and prospects.
• Data Interpretation: Extract and analyze product usage, operational metrics, and industry benchmarks to create compelling narratives that showcase the value of IntelePeer.AI’s solutions.
• Tailored Recommendations: Utilize customer usage data to formulate personalized recommendations that enhance IntelePeer.AI adoption and customer value.
• Value Discovery Workshops: Lead workshops to uncover customer challenges and strategically align our solutions with their business goals.
• Cross-Functional Collaboration: Work closely with Sales, Customer Success, Marketing, Finance, and Product teams to refine messaging, validate use cases, and evolve our value proposition.
• Executive Presentations: Present business cases and financial justifications to C-level stakeholders, procurement teams, and budget owners.
• Resource Development: Create templates, dashboards, and self-service tools to streamline value engineering efforts across various customer segments.
• Market Research: Conduct and facilitate internal and external research to understand customer business processes and market trends.
• Training Initiatives: Train Account Executives and Customer Success Managers on effectively articulating the business impact of our AI-driven SaaS solutions.

Required Qualifications

• Experience: 4+ years of experience in Value Engineering, Sales Consulting, Customer Success, Business Consulting, or Financial Analysis within a SaaS environment.
• Industry Knowledge: Strong preference for candidates with experience in AI, CCaaS, or Customer Experience (CX), or related industries.
• Financial Acumen: Proficient in financial modeling and data analysis skills (ROI, TCO, cost-benefit analysis).
• Data-Driven Storytelling: Ability to extract and interpret customer data to craft compelling business cases.
• Presentation Skills: A strong background in crafting and delivering engaging presentations and business case artifacts for both internal and external audiences.
• Executive Presence: Demonstrated capability to interact confidently with executive-level stakeholders.
• Collaborative Experience: Proven experience working with Sales, Customer Success, and Finance teams in a SaaS setting.
• Familiarity with Tools: Proficient with CRM and analytics tools (Salesforce, Tableau, Sigman, Excel, Looker, or similar).
• Problem-Solving Mindset: Strong problem-solving skills with a customer-first approach.
• Innovative Initiator: Proven ability to develop scalable tools, dashboards, and frameworks that drive value engineering initiatives.
• Self-Starter: A proactive individual who is eager to help build out the Value Engineering function, is creative, collaborative, and thrives in a fast-paced work environment.

Education & Experience:

Bachelors Degree in Finance, Mathematics, Data Science, Business , MBA a Plus

Competencies:

Business and data analysis, financial modeling, data driven story telling

Physical Requirements:

• Sedentary work lifting no more than 10 pounds.
• Occasional lifting, carrying, and standing.
• Frequent hand/eye coordination to operate office equipment.
• Vision sufficient to read computer screens, reports, and related department documents.
• Dexterity to operate computer keyboards and other related office equipment.
• Endurance sufficient to sit and work at a computer for extended periods of time.
• Frequent speech communication and hearing.

Why you'll love it here:

• Unlimited Vacation for exempt employees
• Paid Holidays
• Competitive medical, dental & vision insurance for employees and their dependents
• 401K Retirement Plan
• Stock Options
• Company-paid life insurance
• Health & Flexible Savings Accounts
• Cell phone, gym, and internet reimbursement
• Paid Parental Leave
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Free snacks (Denver, and or Fort Lauderdale)
• Fun events (virtual and in-person)

Applicants must be authorized to work for any employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment visa at this time.

Any requests to exercise your rights as a data subject under GDPR should be submitted to infosec@intelepeer.com for prompt processing. Please refer to our Privacy Policy (at www.intelepeer.com/privacy/intelepeer-privacy-policy) for any questions on how IntelePeer complies with GDPR.

For California residents only: Please refer to the link below for IntelePeer’s Applicant CCPA Privacy Notice. https://intelepeer.com/privacy/intelepeer-california-applicant-privacy-notice/

IntelePeer participates in E-Verify.

At IntelePeer, we value diversity and are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status.

We strive to provide reasonable accommodations to applicants and employees with disabilities to support them in performing the essential functions of their roles.

If you have any questions or need assistance, please contact our Director of Recruiting.

Locations

Dania Beach, FL, Centennial, CO, Remote USA

Remote status

Fully Remote

Yearly salary

125,000 - 150,000

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