Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

Itron is seeking a senior resource to solution, support and sustain applications on the Salesforce platform and support our CME teams with process automation and improved efficiency for the quote-to-cash process. The role will be primarily responsible for solution architecture and Tier 3 support of Salesforce and downstream processes as a solution engineer, administrator and subject matter expert. The ideal candidate will have experience in working in a team setting, process improvement, and administration of Salesforce and Conga CLM and CPQ applications.

Duties and Responsibilities:

• Subject matter expert for Salesforce and Conga CPQ and CLM, used by global sales teams, to assist in configuration, administration, integration, and support

• Work closely with Sales, Marketing, Legal, and Quote to Cash stakeholders to develop relevant business process automation and workflows

• Collaborate with cross-functional teams on new features and functionality of the platform

• Deliver Salesforce projects, change requests, and enhancements

• Support data cleansing, data enrichment, and data conversion activities

• Work closely with IT integration, development, and BI teams

• Prepare and maintain solution and system configuration documentation

• Support other related projects as needed when not working on Salesforce related projects

• Experience with Agile, SDLC, and Waterfall project methodologies

Required Skills & Experience:

• BS or equivalent in Computer Science, Management Information Systems or similar degree

• Implementation and Administration experience with Salesforce

• Experience with Conga CPQ and CLM solutions

• Experience in working on successful system implementations

• MS Office

Preferred Skills & Experience:

• Experience or knowledge or Oracle E-Business Suite/Cloud, and Configure, Price, Quote applications

• Knowledge of Quote to Cash business processes and best practices

• Salesforce certification and end-user experience a plus

• Previous consulting experience plus

• Working knowledge of Visualforce and APEX

Education: Bachelor's degree in related field

Travel: 1 - 10%

Physical Demands: This is a typical office job, with no special physical requirements or unusual work environment.

Salary Range for Liberty Lake, WA - $96,000 - $175,000

Itron is proud to be an Equal Opportunity, Affirmative Action Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.

Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters and sensors helps our customers better manage electricity, gas and water resources for the people they serve. By working with our customers to ensure their success, we help improve the quality of life, ensure the safety and promote the well-being of millions of people around the globe. Itron is dedicated to creating a more resourceful world. Join us: www.itron.com.

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!

The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.

Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com