Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

About Itron
Itron is revolutionising how utilities and cities manage energy and water. We are committed to creating a more sustainable, resourceful world. Join us.

Executive Assistant & APAC Operations Coordinator

The Executive Assistant & APAC Operations Coordinator provides high-quality administrative, travel, office, and operational support to the Regional Vice President, APAC Sales, the regional sales leadership team, and the broader commercial organisation. This role ensures smooth day-to-day operations across the APAC region, supporting business cadence, travel and logistics, customer meeting coordination, and office management.

This is a hybrid role suited to a proactive, highly organised professional who enjoys variety, autonomy, and helping shape how a fast-paced regional team operates. We are looking for an experienced and driven individual who can partner closely with senior leadership, enabling them to effectively execute strategic priorities while maintaining a high level of confidentiality and professionalism.

Key Responsibilities

Executive Support

• Coordinate domestic and international travel for the Regional Vice President and APAC commercial leaders (flights, accommodation, visas, ground transport).
• Prepare briefing notes, trip packs, itineraries, and meeting documentation for regional and global engagements.
• Manage expenses, credit card reconciliations, reimbursements, and purchase orders.
• Support sales cadence by formatting presentations, compiling pre-reads, and tracking follow-up actions.
• Manage sensitive information and confidential correspondence with discretion.
• Assist with creation and refinement of executive-level presentations.
• Coordinate logistics for customer visits, partner engagements, and VIP meetings.
  

APAC Operations & Team Support

• Coordinate regional meetings: QBRs, MORs, All-Hands, workshops, and offsites.
• Support onboarding for new team members (IT setup, induction plans, access, equipment).
• Liaise with HR, Finance, Legal, IT and Sales Operations to ensure smooth day-to-day functioning.
• Support procurement, vendor management, and contracting for service providers.
• Assist with light reporting, data collation, and document management (Teams/SharePoint).
  

Office & Facilities Management

• Oversee the Melbourne office/coworking environment (access, supplies, equipment, visitors).
• Point of contact for building management, maintenance, and safety compliance.
• Coordinate office events, workshops, and small team gatherings.
• Manage courier services, mail, printing, equipment ordering, and office supplies.
  

Experience you bring:

Required

• 5+ years in Executive Assistant, Office Manager, or Operations Coordinator roles.
• Demonstrated experience supporting senior executives.
• Experience supporting regional or global teams.
• Strong senior stakeholder coordination skills.
• Proven ability to book and manage complex international travel.
• Experience processing expenses and managing purchase orders.
• Experience preparing meeting materials, coordinating logistics, and managing follow-up actions.
• Strong document creation and formatting skills (MS PowerPoint, MS Word).
  

Preferred

• Facilities coordination or office management experience.
• Understanding of Health & Safety requirements.
• Experience supporting events or workshops.
• Experience coordinating onboarding for new employees.

Traits that differentiate you:

• Ability to multi-task and remain calm under pressure.
• Outstanding communication and interpersonal skills.
• Strong collaborator able to work effectively with global teams and other Executive Assistants.
• Passion for improving processes and driving operational efficiency.
• High integrity with the ability to handle confidential matters with discretion.
• Exceptional organisational skills with superior attention to detail.
• Proactive, self-directed, and comfortable working with minimal supervision.

Competencies & Tools:

• Advanced proficiency in MS Office (Word, PowerPoint, Outlook, Teams, Excel).
• Familiarity with productivity tools including SAP Concur and Oracle.
• Excellent writing, editing, and document quality-control skills.

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!

The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.

Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com