About the job:

• Monitor key Collection performance indicators. Present any findings/insights and actionable recommendations to management in a weekly regular meeting.
• Work closely with the collections team to ensure alignment between strategy and operations.
• Regularly evaluate and adjust collection strategies through data-driven decision-making and feedback loops.
• Work with data science team to integrate advanced analytics into collection strategies.
• Continuously implement A/B testing for different collection strategies to determine which approaches are most effective and optimize recovery.
• Actively identify opportunities to improve Collection performance.
• Participate on new product/program launch and process change implementation.

About you:

• Minimum 2 years of experience in analytics roles within financial services, preferably in collections(Capacity Planning, Target Calculation).
• Strong knowledge of data analysis and statistical tools (e.g., SQL, Python, SAS, R).
• Analytical and creative problem solver, with flexibility to accommodate business needs.
• Attention to detail and high accountability.
• Ability to contribute consistently and positively in a fast-paced environment.

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