• Provide the best customer support for customer inquiries
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintain a smooth workflow and handle distribution of orders to partners
• Manage overall Customer Experience operations with partners
• Any other duties may be deemed appropriate to this role that is assigned by supervisor
  
  

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• MUST be willing to work 15 days/month only.
• Able to work on weekend/public holiday (rotational basis)
• Working hours: 9.00am - 6.00pm / 10.00am - 7.00pm
• Excellent communication skills and being able to think fast on your feet is a MUST
• Min. SPM graduate with experience in fast moving consumer environment (e-commerce customer support preferred)
• At least 1-2 year(s) of working experience in the related field is required for this position (fresh-grad/ students, entry level is encourage to apply too!)
• Well versed in English and Bahasa Malaysia (Candidates who can speaks in other languages will be added advantages)
• Able to work independently with minimum supervision
• Knowledge of Microsoft Office products (Excel, Word, etc) and Google web products (Sheets, Docs, etc.)
• Possess great personality with a CAN DO attitude
• Responsible, fast learner, interpersonal skills and a strong spirit of teamwork
• Good time/organizational management and critical thinking abilities
  
  

Address: 11a, 15, Jalan PJS 7/21, Bandar Sunway, 47500 Subang Jaya, Selangor

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-limitless-technology-sdn-bhd-job-customer-service-executive-contract]