Post Office is a community hub in Adelaide's eastern suburbs.

About the opportunity

A Retail Customer Service Officer/Deliver Driver is responsible for both assisting customers in-store and ensuring timely picking up parcels from business locations. This dual role position requires excellent customer service, attention to detail, and safe driving practices.

Role Details:

• Extensive, supportive training on commencement

• Relief team members will be assigned shifts at various Post Offices within a specific area

• Picking up parcels from customers using company vehicle

Working Hours:

• Generally between 11am - 4/5 pm

• Extended hours possible

• Start with 3 days weekly, with potential to extend

You'll be:

• Performing customer sales and service transactions with customers

• Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)

• Conducting and processing a number of identity services transactions, including Australian Passport Interviews

• Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities

• Assisting customers with mail lodgements and associate costs

• Building rewarding relationships with customers by understanding their needs

• Assisting with administrative duties such as stocktaking and record maintenance

• Shop open and closes

About you

• You're friendly, enthusiastic and reliable and you love working in a team environment.

• You're ready to put the customer at the centre of everything you do to help make a difference in the community.

• Have experience in customer service and/or cash handling.

• Be fit to lift up to 16kgs of mail regularly and stand for your shift.

• Must have a valid driver's licence and is open to work various shifts
  

How to apply

Please make an electronic submission with a Cover Letter .

Please ensure you detail which days (and times) you are available to work