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Customer Experience & Dispatch Team Member | Daily Blooms

MailGuard

MailGuard

People & HR, Customer Service
Sydney, NSW, Australia
Posted on Mar 30, 2026

A bit about DAILY Blooms
DAILY Blooms is all about delivering delight.

We pride ourselves on delivering a seamless and joyful experience to all customers – and we mirror that in our work environment too.

A bit about the role...
This is an exciting opportunity to join Daily Blooms Customer Experience and Dispatch team on a casual basis.
You will be dedicated to delivering delight to every customer, every time.

The Role includes…

  • Processing daily orders in a time sensitive environment.

  • Liaising with driver’s and setting their daily routes.

  • Optimising driver routes and delivery options to suit the days varying workloads.

  • Delivering delight to customers via phone calls, live chat, emails and social media channels, handled through Gorgias.

  • Liaising with our interstate warehouses to ensure seamless operations across the board.

  • Working in the dispatch team wrapping and packing customer orders throughout the day.

A bit about you...
You have experience with Shopify and Gorgias.
You are available for 2 shifts across weekends with the possibility of weekday shifts as well.

You have the flexibility to increase your hours around peak times. Eg. Valentine's Day, Mother's day, Easter & Christmas.


You are able to build strong relationships with staff, drivers and customers.
You are confident making decisions under pressure.
You really, really, really love exceeding customer expectations.
You’re not afraid to get your hands dirty and are happy to assist with other parts of the business as required.

Why you'll love working with us...

  • A bright, flower filled environment.

  • Team discounts on blooms and gifts.

  • Collaborative, fun, inclusive team culture.

  • You'll be a key part of a rapidly growing business where there's endless opportunity for career progression.

  • There are often four legged friends on site.

Ample parking and accessible via public transport.

Apply

If this sounds like the kind of role you’d enjoy, we’d love to hear from you.

Please send through your CV along with a short cover letter telling us a bit about you, your experience, and why this role at Daily Blooms stood out to you.

Please email flowers@dailyblooms.com.au