Post Office Mail Sorter & Customer Service Officer

MailGuard
MailGuard

Customer Service

Brisbane, QLD, Australia · lino lakes, mn, usa

Posted on Jun 28, 2026

Licensee post office in northern suburbs of Brisbane (North lakes surrounding suburbs) is seeking a customer service officer to join our successful team on a causal basis. Offering essential services to the community as a Licensed Post Office, the business has developed a strong customer base with a reputation for excellence in service and convenience. This exciting opportunity has become available for an experienced Post Office counter operator to join our team.

Qualifications & experience

  • Previous experience at an LPO or CPO are required

  • Enjoy working in a team environment

  • You will also be subject to criminal history background checks.

Tasks & responsibilities

  • Performing customer sales and service transactions with customers

  • Managing high value transactions accurately – which includes handling and processing cash, cheques, credit cards and EFTPOS

  • Conducting and processing a number of identity services transactions, including Australian Passport Interview

  • POB mail sorting; inbound & outbound mail processing and carded parcel retrievals

  • Restocking shelves; merchandising & stock relays

  • Shop opens and closes

  • Counter and office balances

  • General shop upkeep including cleaning