Res-Q IT is looking for a sharp, disciplined Admin / Bookkeeper to join our team in Claremont.

This role is ideal for someone who enjoys accuracy, structure, numbers, and getting things right the first time. You will be responsible for supporting our finance, accounts, client administration, invoicing, reconciliations, and day-to-day operational workflows.

This is not a fluffy admin role. You will be dealing with money, client accounts, payment allocations, reconciliations, overdue accounts, and important business records. Precision and accountability matter.

What you’ll be doing

• Processing invoices and payments in Xero and ConnectWise

• Reconciling bank feeds and allocating payments correctly

• Following up aged receivables and overdue accounts professionally

• Supporting daily batch invoicing and client account administration

• Coordinating technician bookings and client appointments

• Entering purchase orders, credit notes, and supplier information

• Maintaining accurate client records across Xero, ConnectWise and internal systems

• Assisting with monthly reconciliations for NBN, telco, MailGuard and other services

• Supporting office administration, couriers, mail, supplies and general team coordination

• Using AI tools and internal systems to improve workflows and reduce manual admin

What we’re looking for

• Strong Xero experience

• Reconciliation experience

• Collections / aged receivables experience

• Strong numerical accuracy and attention to detail

• Ability to follow process and ask clear questions when unsure

• Confidence handling client account enquiries

• Experience with MYOB, QuickBooks, ConnectWise or similar systems is helpful

• Ability to work independently without constant supervision

• Calm, focused and disciplined work style

You’ll suit this role if you:

• Take pride in accuracy

• Like structure and clear processes

• Are comfortable working with numbers every day

• Prefer doing work properly rather than rushing

• Are reliable, organised and accountable

• Understand that financial admin requires care and confidentiality

About the role

• Location: Claremont / Western Suburbs

• Hours: Part-time to full-time depending on the right candidate

• Flexible office arrangement after initial training

• Great team environment

• Immediate start available

• Salary: $35–$45 per hour depending on experience

📩 How to apply

Please apply with your resume and a short note outlining your experience with Xero, reconciliations, collections, and office administration.