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Business Performance Analyst

Marti

Marti

IT
Sarıyer/İstanbul, Turkey
Posted on Dec 5, 2024

Founded in 2018, Marti is Türkiye’s leading mobility app, offering multiple transportation services to its riders. Marti operates a ride-hailing service that matches riders with car, motorcycle, and taxi drivers, and operates a large fleet of rental e-mopeds, e-bikes, and e-scooters. All of Marti’s offerings are serviced by proprietary software systems and IoT infrastructure.

Marti's vision is that everything on wheels will be electric and everything electric will be shareable. Since 2019, we have experienced significant growth and maintained robust unit economics year-round. Our goal is to expand our urban transportation services, introduce new environmentally sustainable and shared mobility options, and leverage our existing scale and customer base to offer technology-enabled services beyond transportation. By pursuing sustainable growth, we strive to positively impact the communities we serve and make a meaningful impact on the future of mobility.

Marti invites applications from dynamic, innovative and highly motivated candidates for the following position;

Responsibilities:

  • Performance Analysis: Conduct in-depth analysis of key performance indicators (KPIs). Dive into factors such customer acquisition, retention rates, and other relevant metrics to identify trends, patterns, and areas of improvement.
  • Data Exploration: Utilize your expertise in SQL to extract and manipulate data from our databases, ensuring data integrity and accuracy while collaborating with data team.
  • Visualization: Leverage tools like Tableau to create insightful and visually appealing dashboards and reports. Clearly present complex analytical findings to stakeholders at various levels.
  • Strategic Insights: Translate analytical findings into actionable insights and recommendations. Collaborate with cross-functional units to propose data-driven actions to optimize performance.
  • Continuous Improvement: Monitor and track the impact of implemented strategies, making iterative adjustments as needed to ensure sustained improvements. Stay up-to-date with industry trends, best practices, and emerging technologies to enhance analytical methodologies.
  • Collaboration: Work closely with data scientists, business intelligence analysts, and other stakeholders to align data-driven strategies with broader company objectives. Foster a collaborative environment that encourages knowledge sharing and cross-functional learning.
  • Quality Assurance: Exhibit exceptional attention to detail, ensuring accuracy and reliability in all analyses. Perform rigorous validation of data sources and analytical models
  • Process Enhancement: Identify opportunities to streamline data collection, reporting, and analysis processes. Propose and implement enhancements that optimize efficiency.

Qualifications:

  • Bachelor's degree in Business Administration, Economics, Statistics, Computer Science, or a related field. Master's degree is a plus.
  • 2+ years of experience as a Business Analyst or similar role in a data-driven environment, preferably within high growth company. Mobility experience is a plus.
  • Strong proficiency in SQL for data extraction and manipulation is preferred.
  • Expertise in data visualization tools such as Tableau or similar platforms.
  • Advanced analytical skills with the ability to dissect complex problems, perform root-cause analysis, and develop strategic recommendations.
  • Exceptional critical thinking and problem-solving abilities.
  • Keen attention to detail and a commitment to producing accurate and reliable analyses.
  • Strong interpersonal skills with the ability to effectively communicate complex findings to non-technical stakeholders.
  • Prior experience in working with large datasets and conducting deep-dive analyses.
  • Ability to work independently and as part of a team.
  • Knowledge of the mobility industry, market dynamics, and emerging trends is a plus.