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Quality Engineer (Quality Assurance and Supplier Quality)



Quality Assurance
Johor Bahru, Johor, Malaysia
Posted on Thursday, February 1, 2024
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Quality Engineer (Quality Assurance and Supplier Quality)

Johor Bahru Malaysia

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Location Johor Bahru, JohorMY Job ID REQ-052197

Imagine a world where you could detect health issues sooner to treat them more effectively. Where food and water are always safe, even in remote corners of the earth. And where scientific and medical research are enhanced to solve the greatest challenges of our times. At PerkinElmer, we imagine this world every day.

PerkinElmer’s commitment to scientific innovation is at the heart of everything we do. Our dedicated team of 16,000 employees worldwide pioneers scientific technologies for better detection, imaging, and informatics to help our customers create healthier families, make smarter decisions, earlier diagnoses, more effective treatments and scientific breakthroughs globally.

Key Responsibilities
• Support assigned technology/product quality issue resolution, work with internal functional team for analysis to have timely response to customer and assist for processing daily customer complaints when needed.
• Champion production gauge calibration coordination and calibration supplier performance monitoring
• Lead in Supplier Audit activities such as establish the Supplier Annual Audit Plan, facilitate its execution and communicate the outcome and decision of the audit.
• Implement Key Dimension monitoring on Critical Performance Parameters parts at Supplier and PerkinElmer's Incoming Inspection.
• Support assigned technology/product incoming material/supplier quality issue resolution, e.g., NPR/MRB disposition, RTV RMA request to supplier, close F2, etc.
• Support FAI review activities of assigned technology/product.
• Responsible for data collection and assist in report compilation and participate in quality review meetings when needed.
• Collaborate with cross functional teams to drive quality improvement activities.
• Communicate with internal or external stakeholders, customers on customer quality enquiry when needed, monitoring of product quality, and identifying appropriate actions as necessary.
• Facilitate Failure Analysis, Product Evaluation and drive the Field Quality Improvement.
• Manage process and product change control when needed
• Support internal and external audit, e.g., QMS audit, product/process audit. Formalize audit report and follow up on actions completion when needed
• Maintain product quality related procedures/document. Enforce quality system compliance, e.g., ISO9001
• Support global quality system process integration, harmonization, and simplification. Support Quality manager to manage local implementation, impact assessment and changes.
• Other supporting activities based on assignment by senior engineers and reporting manager

Academic Qualifications:
• Minimum diploma holder in Engineering / Science disciplines
Work Experience:
• At least 5 years of relevant experience in manufacturing, engineering, or quality role, preferably medical device industry
• Experience in quality tools as, Six Sigma, SPC, DoE, capability studies, FMEA, and root cause analysis.
• Experienced in Quality management in a design and manufacturing environment.
• Experienced in Supplier Management, product, and customer Quality
Knowledge of computer software like SAP, Microsoft Office applications (Excel, PowerPoint, and Access)
• Ability to prioritize his and his team’s work
• Self-motivated and able to manage multiple and complex tasks in a fast paced and challenging environment, proactive is critical for success
• Good interpersonal, verbal, and written communication skills, able to interact effectively with people at all levels and developing strong collaboration with all levels of management.
• Strong knowledge in ISO9001

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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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"PerkinElmer is committed to making the world a better place, from helping improve the environment to the health of people around the world. It is a company with strong values."