Poland

Responsibilities

Location Kraków, PL Job ID REQ-053759

We are looking for a skilled Senior Credit & Collections Specialist (Italian-Speaking) to manage receivables, collections, and customer payment inquiries. This role involves analyzing delinquent accounts, recommending order releases, managing bankruptcy claims, and coordinating with third parties when necessary. Fluency in Italian is essential to effectively support our Italian-speaking clients.

Responsibilities:

• Collection of receivables for Italian customers,
• Regular verification of customers’ balance of accounts,
• Investigation of reasons for unpaid invoices, sending out of demand letters for payment,
• Phone and email communication with clients in Italian,
• Collection cycle and reduce Past Due Receivables improvement,
• Performing credit assessment and setting credit lines per Customer,
• Support Bad Debt Reserve and Write Off processes,
• Preparing regular management reports e.g. Pipeline, Collection Reports, A/R Ageing,
• Processing of all the clearing of all invoices with payments or credit notes using SAP,
• Liaison with Treasury Department to gather information of remittances with insufficient data,
• Cooperation with other internal departments of PerkinElmer as: Customer Service, Procurement, General Ledger, Digital Transactions and more.

Basic Qualifications

• Very good level of Italian & English - at least CEFR B2 level
• Open-mined team player with a positive attitude,
• Preferably at least 3 years of experience in Accounts Receivable / Credit Collections / Customer Service or other finance departments,
• Working knowledge of SAP experience or other ERP will be an asset

Preferred characteristics:

• Must be professional and ethical with high integrity,
• Should have excellent analytical skills,Process-driven and organized, with sufficient flexibility to accommodate ad hoc requests,
• Supports, leads and contributes to process improvements.
• We are also open to hire a candidate with previous Customer Service experience who has an analytical mindset and willingness to develop in accounting.

What we offer:

• Private healthcare including dental care – MEDICOVER,
• Life and long-term disability insurance – GENERALI,
• Gym card - MULTISPORT,
• Social Fund Subsidies,
• Home Office allowance,
• Tuition reimbursement,
• Referral awards,
• Internal career development opportunities in multiple business areas,
• and up to 4 additional days of vacation by length of service in the company

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.