hero

Portfolio Company Careers

Discover career opportunities across PFG's network of portfolio companies

SENIOR CUSTOMER SUPPORT ENGINEER

PerkinElmer

PerkinElmer

Customer Service
Madrid, Spain · Remote
Posted on Apr 25, 2025
Skip to main content

Working at PerkinElmer | Jobs and Careers at PerkinElmer

Don't ask what's next. Define it. Step up, stand out and make a Statement.

SENIOR CUSTOMER SUPPORT ENGINEER

Madrid Spain | Remote

Apply Now

Responsibilities

Location Madrid, ES Job ID REQ-054887

Ready to make a real impact in the world of analytical science?

At PerkinElmer, we’re looking for a Senior Service Engineer with a strong background in chromatography who is passionate about supporting cutting-edge laboratory environments in the Basque Country.

This is more than just a service role – it’s an opportunity to become a trusted partner to our customers, driving excellence in science and innovation.

What You’ll Do

Perform installations, validations, preventive maintenance, and repairs on sophisticated analytical instrumentation, ensuring top-tier quality and compliance.

Build strong relationships with customers by understanding their workflows and offering tailored solutions, training, and technical support.

Identify and develop revenue opportunities (billable services, consumables, upgrades).

Ensure proper maintenance of tools, spare parts, and company equipment.

Play an active role in enhancing product quality through proactive feedback and quality notifications.

Continuously develop your skills via company-sponsored training and certification programs.

Ensure compliance with safety, environmental, and operational standards.

What We’re Looking For

Experienced professional in chromatography service – someone who knows their way around GC, HPLC, or LC/MS systems.

Exceptional problem-solving mindset, detail-oriented with a passion for precision.

Strong communication skills and a customer-first attitude.

Hands-on technical knowledge and the ability to work independently on complex instrumentation.

Comfortable using Microsoft Office tools and digital reporting platforms.

Fluent in English and Spanish.

Qualifications

A Bachelor’s or Associate Degree (or military equivalent) in Science, Engineering, Electronics, or a related technical field.

3–5+ years of experience in servicing laboratory equipment.

A valid driver’s license and the ability to travel frequently (up to 50%) within your territory.

Legal right to work in the EU.

Nice to have:

Certifications on relevant lab instruments.

Familiarity with instrument control software and laboratory safety procedures.

What It’s Like to Work With Us

You’ll spend time in high-tech labs, occasionally working in cleanrooms or environments with biological materials and chemicals – full PPE provided.

The role is dynamic – from client sites to hands-on tech work – so adaptability and curiosity are key.

You’ll be backed by a passionate and expert team, with continuous learning and growth opportunities.

What We Offer

Company car, laptop, mobile phone

Competitive salary and benefits

Comprehensive training and onboarding

A collaborative, science-driven culture that values your expertise

Join PerkinElmer and help scientists make the world healthier, cleaner, and safer.

Apply today and bring your chromatography expertise to a company where your work truly matters.

Apply Now

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

  • Career Development

    From mentoring relationships to robust training programs, we create a customized development plan for you. Learn More »

  • Core Values

    Our achievements are built on a solid foundation of core values that inspire action, integrity, teamwork and outstanding results. Learn More »