Poland

Responsibilities

Location Kraków, PL Job ID REQ-056680

Key Responsibilities

Work Order Management

• Create SAP Notification and Work Order in client system on receipt of new customer request from OneSource Portal.
• Confirm, attach service report, and close SAP Work Orders and Notification on completion of work in the client system for both requests and scheduled activities.
• Export SAP work orders from client system daily.
• Run Alteryx work flows to push new information from client system to PE system.
• Review and balance open work orders in PE and client system to ensure systems are in sync.

Equipment Records

• Export SAP equipment data from the client database
• Push in updates to PE systems for equipment data changes (lab moves, new installations etc.)

Qualification & Experience

Essential

• Strong IT Skills for typical Microsoft Office Applications.
• Pragmatic, conscientious approach to the tasks required.

Preferred

• Experience with SAP application
• Qualifiacitons/Experience with data adminsitration operations
• Experience of working in data input or data analysis,
• Experience of laboratories and familiarity with laboratory equipment

Competencies

• Ability to articulate with technically oriented people, quickly establish rapport, gain their confidence, respect and trust.
• Communicate timely program information internally, discuss troubleshooting/repair situations with customers, in a professional, cost effective manner, utilizing poise, tact and diplomacy to obtain cooperation and results.
• Escalate problems to manager or the appropriate program leader or customer program contact for strategy development and participation as appropriate.

What we offer:

• Private healthcare including dental care
• Life and long-term disability insurance,
• MyBenefit Cafeteria system,
• Multisport Card,
• Social Fund Subsidies,
• Home Office allowance,
• Tuition reimbursement,
• Referral awards,
• Internal career development opportunities in multiple business areas,
• Day off to celebrate your birthday, and up to 3 additional days of vacation by length of service in the company.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.