Yokohama Japan | Japan

Responsibilities

Location Yokohama, Kanagawa JP Job ID REQ-057042

Responsibilities

• Perform machine installation setup, training, and machine commissioning on new machine.
• Provide after sales service supports to our customers which include maintenance, troubleshooting and repair.
• Responsible for scheduling and performing preventative maintenance.
• Coordinate with the customer care to prepare quotation, manage inventory and ensure timely delivery to enhance customer satisfaction.
• Responsible to prepare and submit progress service & maintenance report.
• Ensure all service is completed within standard procedure.
• To support After Market team in delivering sales contract and consumable target.
• To trained junior employees and provide support when necessary.
• To perform other ad-hoc duties assigned from time to time.

Academic Qualifications:

• Candidate must possess at least a bachelor’s degree in engineering (Electrical/Electronic) or equivalent.

Work Experience & Requirement:

• At least 5 year(s) of working experience in repair, maintenance, and installation of analytical instruments.
• Good interpersonal & communication skills.
• Have own transport and willing to travel domestic and overseas.
• Self-motivated, pro-active, analytical mind set and good problem-solving skill.
• Able to negotiate and commitment in meeting customer requirement schedules.
• Computer literate, knowledge in MS Office - Excel, Word, PowerPoint.
• Japanese skill must / N1 Level or native skills for all.

Preferred Characteristics

• Good negotiation skill, communication, and interpersonal skills.
• A team player and independent.
• Good computer skills including SAP, MS Office (Word, Excel, PowerPoint) and Outlook.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.