Senior Manager, Project Delivery
PerkinElmer
Indianapolis, IN, USA
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Senior Manager, Project Delivery
Indianapolis, Indiana
Responsibilities
Location Indianapolis, Indiana US Job ID REQ-056915The Manager, PF, Project Delivery is responsible for the technical performance of projects and the business development expansion of services at partner accounts. In this billable client facing role, they will identify, train, develop, coach, and mentor technical teams developing high performing project engineers and consultants. The Manager, PF, Project Delivery is responsible for client relationship management and acts as client liaison during delivery of Project Farma service engagements. They are strategically focused and responsible for client satisfaction through project delivery while maintaining and growing client relationships.
Key Responsibilities
Site Strategy
Develop and own the site strategy to position the firm as a leader in CQV services.
Create a strategic roadmap to drive site growth and align with firmobjectives.
Proactivelyidentifyclient needs to foster site expansion.
Build andmaintainstrong relationships with key stakeholders (e.g., client executives, decision-makers) to secure long-term partnerships.
Business Growth & Development
Drive site-level business expansion and development with a strategic focus to expand services and opportunities.
Work with Project Leads tomaintaindashboards and pursue expansion opportunities.
Own project extensions, proposal generation, and provides critical input into site RFPs.
Activelyparticipatein industry events to build a local network and collaborate with the Market Director to expand client portfolios and secure high-value contracts.
Monitor and achieve operational KPIs and targets.
Identifyand plan opportunities to connect Project Farma’s Patient Focus mindset to our Partners.
Review and populate site dashboards providing direction resulting in project health and expansion opportunities.
Lead, oversee, and execute client project initiatives allowing for the identification of new and added services for the mutual benefit of the client and organization.
Support, review, and analyze Business Development, ProjectDeliveryand Team Member activities.
Support in the development, implementation, and execution of strategic plans to meet the Project Farma business development and growth targets.
Collaborate across Project Farma practice teams to develop solutions for joint business opportunities that meet business and clientobjectives.
Monitor and manage budgets and planning needs to meet the necessary project requirements.
Support the maintenance of new and existing client accounts, focusing on projectdeliveryand actively seeking account growth.
Work with client’s business/technical leadership tofacilitateworkflow development, project scope development and risk assessment, issue resolution and work forecasting and planning.
Provide direction and innovation in service and/or process improvement, costreductionand recommendations for business process optimization.
Remain current with the latest trends in the biomanufacturing industry and implement strategies thatleveragechanges in the marketplace into new business opportunities.
Thorough understanding of our target industries including how each sector works together, interdependence, emerging trends, and key challenges.
Maintain business development data within customer relationship management (CRM)system.
Support strategic creation ofcross site/cross accountbusiness development tools creating a force multiplier impact.
Attend and represent Project Farma at ISPE or other networking events.
Leadership &Talent Development
Oversee the career development and performance of the entire site team.
Coach,mentor, anddevelopteamleads topreparethem for leadership roles.
Develop andmaintainsuccession plans for team or project leads.
Partner with Market Directors to share best practices across sites.
Lead a high-performing team, fostering accountability, excellence, and collaboration, while setting performance goals and enhancing retention.
Manage teams at various client sites/locations to ensure consistency of technical services, compliant with client and Project Farma’s processes and standards and responsiveness to both client and employee requirements.
Collaborativelyidentifyand implement employee performance and development plans to meet individual development and organizational growth goals.
Direct and manage teams executing projects within the Project Farma practice areas with overall responsibility for technical solutions, cost, quality, and client satisfaction.
Strategically assign team members toaccountsfor mutual benefit andidentifyTeam Member succession planning to maximize the readiness of future leaders.
Lead initiatives and projects by ensuring Team Members understand team and individual goals and responsibilities, managing priorities and ensuringtimelyand high-quality completion of work.
Subject MatterExpert whoprovides technical direction, training, careerdevelopmentand performance assessments to ensure high quality delivery.
IdentifyProfessional Development opportunities for Team Members to develop their skills.
Build andmaintainhigh performing teams ensuring successful account management and growth.
Strategicallyidentifytalent needs and follow through with support of the recruitment and talent acquisition process.
Mentor, train, and coach team members in client engagement, relationship management, and leadership.
Resource Management
Drive resourcing decisions for the site and collaborate with the Market Directors to ensureoptimalstaffing.
Consult with the Market Director to forecast future resource needs and maintain a forward-looking resource plan.
Proactively manage resourceutilizationand team mix to ensure high-quality project delivery within budget.
Support project direction and strategy based on client vision and expected outcomes throughout the entire project delivery life cycle without oversight.
Support andidentifyresource planning, as well as define projectobjectivesand requirements necessary to structure a project or activity.
Analyze,identifytrends, and ensure performance of PO management tools;managingburn rates; need for new proposals and proactively communicate PO performance. Proactivelyidentifyand ensure success through earned value analysis for clients and maximizing performance for Project Farma.
Drive efficiency through team member utilization and support cross-account / cross-region allocations.
Technical Delivery
Oversee technical delivery for site or market projects, ensuring high-quality outcomes.
Ensureappropriate staffingto meet project requirements and client expectations.
Builds dependence as a technical SME to the client and serves as an escalation point for technical issues.
Ensure delivery of high-quality GMP Engineering services that meet client specifications and regulatory standards.
Own anddelegatesproject execution, ensuring timelines and budgets are met.
Continually develop technical aptitude of Project Farma’s core services within the life science space including but not limited to: Capital Project Management, including Project Controls and Scheduling, Facility Builds, Tech Transfers, Validation Life Cycle, including Commissioning and Qualification, Process Validation, Computer System Validation, Quality, Regulatory, and Compliance,GxPAutomated Systems, Quality Control, including Clinical and Commercial.
May be requested toassistwith Project Controls and Scheduling to include, Budget estimates, Detailed project schedules and milestones, Feasibility estimates, risks, forecasts and scenario analysis, and Project cost reports and trend analysis
Operational Performance & Billability
Maintain 100% individual billability while ensuring the site or market team achieves forecast hours&targets.
Ensure team performance aligns to billable hours in support of operational goals.
Experience Required
- Bachelor’s Degree (and/or Masters) in Life Science, Engineering, or related discipline (OR a combination of equivalent experience in CQV engineering, cGMP facility start-up, projectmanagementand/or comparable military experience).
- 10-16years’advanced therapy, life science, pharmaceutical, or biotech experience.
- 6 years minimum managing high-performing teams.
- 6 years minimumofbusiness development, lead generation, or sales experience.
Project Farmais committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
Applicants mustbe authorized towork in the United States on a full-time basis. We will not sponsor applicants for current or future work visas for this position. This position may require significant travel to support project and business needs. We cannot employ anyone with an invalid driver's license.
The annual compensation range for this full-time position is $117,000 to $138,000. The final base pay offered to the successful candidate will bedeterminedby factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
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