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Solutions Implementation Consultant

PTC

United States · Remote

USD 58k-99k / year + Equity

Posted on Nov 19, 2025

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Solutions Implementation Consultant

Remote, USA

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Job ID

JR110860

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

As a member of the Professional Services team, we strive to find a team-player and a problem-solver to contribute to the successful implementation of the ServiceMax product suite. We are seeking an ambitious, self-starter with impressive communication skills and technical curiosity to work collaboratively with customers and internal teams to support the overall success of the client community.

Salesforce knowledge is highly desired in this role however, your key to success is having an aptitude for learning new technologies as you learn how to leverage Salesforce to best creatively design, prototype, and implement solutions for the diverse needs of your customer projects. Collaboration is also key, so you will look for ways to share and source best practices, contributing to the overall success of the Professional Services team. If there is a new way to solve a problem that that improves outcomes for clients, you will be the one to identify that solution.

Responsibilities

Collaborate with internal stakeholders and team members, build solutions in SFDC that support business requirements
Participate in appropriate discovery, planning, and strategy sessions to support business objectives
Design, develop, test, document, and deploy high quality business solutions on the SFDC platform
Utilize SFDC data structure to meet complex process and reporting requirements
Work collaboratively with other functional and technical project team members to ensure a successful and timely project delivery
Communicate and collaborate with other technical resources and stakeholders regarding status, technical issues and creative solutions
Perform ongoing Salesforce administration and development
Support Salesforce.com configuration tasks such as field/page updates, workflows, automated approvals
Monitor Salesforce.com usage for compliance and maintain security
Manage the process of implementing improvements and new functionality in SFDC application
Perform maintenance and troubleshooting of applications
Deliver support and solutions for break/fix issues

Requirements

Bachelor’s Degree
3+ Years of experience in software implementation and consulting in a commercial software environment
Ability to learn software and technology quickly in a fast-changing environment
Experience implementing enterprise level business application software solutions
Experience and creativity in troubleshooting business process and software problems
Experience providing end user and project team training on-site or in the field at customer locations
Ability to take ownership of and follow through on all project related issues
Impeccable communication skills and the ability to interface with peers, clients, prospects, and executives
Excellent organization, prioritization, and problem-solving skills with a customer satisfaction mindset
Technically curious with a hands-on knowledge of web programming languages (JavaScript, HTML, XML, etc.) and/or cloud-based application delivery
Ability to work independently and collaboratively with customers and partners without detailed day to day supervision
Willingness to travel up to 25%

Preferred Experience

3-5 years of professional experience
1+ Salesforce Certifications

1+ years of Salesforce or Customer Relationship Management (CRM) experience

Experience with relational databases or data models
Experience with Energy, Environmental or Industrial Services businesses a definite plus

Advanced skills in business management tools including: Microsoft PowerPoint, Word, Excel, Visio, Project and Access

PTC carefully considers a wide range of factors when determining compensation. The anticipated annual salary range for this position is between $58,000-99,000. The anticipated annual salary range encompasses both the base salary and the on-target incentive compensation that may be attained in this role. The salary range reflects a good-faith estimate of compensation at the time of posting.

Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to plan eligibility and other terms and conditions.

For more information about PTC’s comprehensive benefits, please visit our Careers Page.

Applications will be accepted on an on-going basis.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."

You can learn more about who we are, what we do, and what sets us apart by following us on social media. The #lifeatPTC experience is one that we’re proud to share and it just keeps getting better.

Insights from previous hires

Top skills

Software Development

XML

SQL

Previously worked at

Previously worked as

1. Technical Lead

2. Senior Software Engineer

3. Senior Technical Lead

4. Solution Architect

5. Business Analyst

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