Package: Competitive Salaries + Benefits
Role ID: SF17858

Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Senior Client Manager at our Malvern site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds.

The Role

As a Senior Client Manager your day-to-day responsibilities will include:
• Account Management of key customers in Central Government and CNI sectors, drive revenues from this account from £5M to £20M.
• Providing coordinating interface and point of contact across customer stakeholder community for cradle to grave engagement from up front strategy, business development through to operational programme delivery.
• Providing clear communications between key customer stakeholders and internal QinetiQ teams in order to ensure common understanding of customer strategic growth plans, planned procurement opportunities and status of delivery across project portfolio.
• Proactively link back to the QinetiQ business to ensure forward planning, capability development and resource requirements are known and can be planned against in order to meet future demand from the customer.
• Similar to above, link back to the QinetiQ business to ensure that any issues/challenges with ongoing project delivery are flagged early so that remediation and response can be planned effectively.
• Proactive engagement with the customer stakeholders to understand/help inform and shape their future strategy as appropriate, and that QinetiQ continues to be well positioned to deliver into that strategy.

Key Capabilities/Knowledge:

• Domain knowledge: strong background working in and knowledge of the Cyber Security domain. In depth understanding of key drivers and constraints that will steer future strategy with an ability to link this to technical/operational requirements
• Stakeholder management: ability to build relationships and inspire confidence at multiple levels with both the customer and QinetiQ organisations. Ability to span Operational, Commercial and Procurement domains to provide single coordinating role
• Strategic vision: ability to operate in a complex environment with conflicting demands and diverse set of stakeholders to build clear strategy and forward path
• Influence/Trust: ability to influence and engender trust across diverse (internal/external) stakeholder community in order to help attain consensus in environments where frequently there is no clear single way forwards and diverging stakeholder views
• Business acumen: ability to balance conflicting demands across multiple fronts to determine optimal way forwards for the customer whilst also ensuring QinetiQ’s business interests are met

Experience & Qualifications:

• Proven track record with strong reputation working in Cyber Security market
• Established network within Central Government and CNI sectors, built upon trust and mutual respect
• Strong Technical/Operational background in Cyber Security market with in depth understanding of current status and future trends
• Ability to work effectively across multiple stakeholders, providing clarity in a complex terrain/managing differing personalities/managing conflicting views and drivers to provide alignment and consensus on direction of travel
• SC security clearance to allow access to customer stakeholders and visibility of their key strategic drivers and operational challenges in sufficient detail to support QinetiQ future strategic planning and ongoing operational delivery to this customer

This role is based at Malvern and will include travel to other QinetiQ and customer sites, but it will allow for hybrid working. The Malvern facility is noted for its work in electronic warfare, surveillance and complex system integration, contributing significantly to the UK’s defence capabilities. Developing technologies for military and civilian applications, including sensors, communications and cyber security.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. www.qinetiq.com/en/careers/life-at-qinetiq

Our Benefits

• Matched contribution pension scheme, with life assurance
• Generous holiday allowance, with the option to purchase additional days.
• Health Cash Plan, Private Medical Insurance and Dental Insurance
• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more.
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant.
• Volunteering Opportunities - helping charities and local community.

Our Recruitment Process:

We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels value, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments.

Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which mean factors such as nationality or previous nationalities may affect the roles that you can be employed in.

Please note that all applicants for this role must be eligible for SC clearance, as a minimum.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)