Our Company: Elevant is primarily a point-of-sale credit provider operating with a range of different merchants. Loans are originated by merchants, that have been accredited by Elevant, for customers that are seeking to finance goods or services offered by the merchant.

Role Overview: Application data is captured through a loan management system that includes a credit decision engine with a series of decision rules. This role is responsible for assessing loan applications that have been manual referred because they do not meet the Elevant criteria for automatic approval or automatic rejection.


What You'll Do:

• Assess credit applications daily, bank statements, transaction data, Credit Reports, ID Verification.
• Manage departmental tasks, including handling applications, emails, and phone lines.
• Provide exceptional customer service to customers, merchants, and internal stakeholders.
• Ensure credit decisions align with our Credit Policy guidelines.
• Work independently under tight deadlines.
• Collate Credit Reports, references, and other supporting documents for credit submissions.
• work with the Collection team to restructure loan arrangements for customer in financial hardship or as a risk mitigation.

Who Will Succeed in This Role?
You are passionate about enhancing customer experiences and excel in a dynamic, fast-paced environment. You’re not afraid to challenge the status quo and are a visionary who actively contributes to team success. Your extensive experience in Operational Risk will be highly valued.
Key Qualifications:

• Experience in credit assessment for Personal Loan applications.
• NCCP, RG209 and Privacy
• Strong strategic planning and prioritization skills to manage workloads effectively.
• High attention to detail and accuracy in your work.
• Proven ability to achieve results in a goal-oriented environment.
• Advanced verbal, written, and numerical skills.
• Ability to work collaboratively within a team and contribute to team goals proactively.

Ready to make an impact? Apply today to join our innovative team at Elevant and help us shape the future of fintech!