• You're a passionate customer service specialist looking for the next challenge
• We are a customer and community focused network of branch colleagues
• Together we can provide brilliant experiences that matter

An exciting opportunity has arisen for a Home Loan Specialist to join our fast paced 95 William Street Branch on a full time basis



Do work that matters

As our Home Lending Specialist, you will be responsible for providing exceptional customer service through initiating needs-based conversations across all products and services including home loans. You will do this by:

• Holding needs based conversations with our customers, building genuine long-lasting relationships
• Providing efficient, accurate and quality solutions across all customer segments
• Taking ownership and actioning all home loan applications that come through to you
• Resolving customer issues and complaints in a timely and professional manner
• Proactively retaining customers through conversations via outbound calling initiatives
• Participating in community engagement and business development events

We're interested in hearing from people who have:

• Experience and skill set in lending is desirable, but not essential
• The ability to work autonomously and keep up within a fast paced and ever changing environment
• Strategic business development experience with proven experience in growing a portfolio
• Prior experience identifying customer needs and referring opportunities
• Sound knowledge of competitor products and services

If this sounds like you, click 'Apply'!

Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to build a team of people who represent the rich diversity of our customers and communities. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to apply. You may just be the perfect candidate for this opportunity or another within CommBank.

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.

We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.