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Portfolio Company Careers

Discover career opportunities across PFG's network of portfolio companies

Customer Service Administrator (Construction and/or Finance industry)

Rapid Loans

Rapid Loans

Accounting & Finance, Customer Service
Posted on Dec 19, 2024

Role Perspective:

As a Construction Administrator you’ll play a vital role in providing administrative and operational support to facilitate split and single contract construction projects. You will be responsible for overseeing administrative functions, coordinating with various builders, property managers as well as investors, ensuring seamless communication, and facilitating operational support throughout the project lifecycle.

About Us:

Infinity Group is led by our visionary founder, Graeme Holm, who has graced the stage alongside legends like Tony Robbins, Robert Kiyosaki, David Goggins, Gary Vaynerchuk, and the esteemed Sir Richard Branson! Holm's trailblazing methods have captured the attention of industry giants, setting us apart in revolutionizing financial strategies.

About You:

Are you adept at managing construction-related administrative tasks with finesse? We're seeking a skilled individual with a proven track record in coordinating administrative support for construction activities. Your expertise shines through in your excellent communication, negotiation, and interpersonal skills, coupled with your knack for problem-solving and decision-making. Join us and make an impact in the world of construction administration!

The Opportunity Awaits:

Join a dynamic team where:

  • Client-centricity and innovation meet, fostering professional growth and connections.
  • Your commitment is rewarded with an above-industry standard compensation package.
  • Abundant prospects for personal and professional development await.
  • Inclusivity thrives, promoting strong relationships within a respected financial institution.
  • You contribute to shaping an impressive legacy in the financial industry.

Key Responsibilities & Accountabilities:

  • Monitor and manage task progress, allocations, and processes.
  • Facilitate clear and consistent communication between investors, contractors, and relevant parties throughout the construction phases.
  • Address any concerns or queries promptly to maintain positive relationships.
  • Ensure smooth transitions post-completion by overseeing property management arrangements.
  • Sourcing property management alternatives to suit clients' needs and expectations.
  • Manage risk by overseeing insurance organization and verifying accuracy upon practical completion.
  • Coordinate defects inspections with licensed third-party inspectors.
  • Act as a point of contact for client inquiries and assist in resolving pre & post construction, property management queries, ensuring client satisfaction.
  • Initiate prompt communication with clients immediately after settlement confirmation.

Qualifications:

  • Certifications or additional coursework related to compliance, administration, or relevant areas are advantageous.
  • Proficiency in specific software/tools relevant to compliance and administration is desirable.
  • 2-3 years’ industry experience (preferred).
  • Clear Police & Credit Report (mandatory).

Please be aware that this position is a full-time on-site role and work from home arrangements are not an option. Successful candidates must be prepared to work exclusively from the office in Norwest, Sydney.

Join us in implementing the Infinity Group Rapid Repay approach and transforming lives! Apply now to become part of our dynamic team at Infinity Group, where financial innovation meets client empowerment.