Trusted by its members, Gateway aims to be a challenger to the major banks in an increasingly competitive financial services market. You will be joining a vibrant organisation that holds a true passion for helping its members and can provide a wealth of experience and work/life balance for its employees.

Working with a supportive manager you will be part of a team that is friendly, stable, supportive and committed.

About the role:

As part of the Transactional and Settlement Services team, you would undertake all tasks related to the funding, documentation and settlement aspects of the lending process to ensure that loans are settled seamlessly and professionally.

Some of your responsibilities will include:

• Managing the lending relationship post loan approval for our direct Members and third-party suppliers;
• Processing loan documentation, settlement and post approval variations;
• Validating details to ensure the production of accurate complete documentation, such as transfer of property, title searches and contract of sale;
• Instructing outsourced partners for mortgage loans;
• Coordinating settlements and facilitating loan funding;
• Facilitating security variation and discharge;
• Processing variation requests into the banking system, including substitutions, partial releases and discharges;
• Proactively managing lending relationships with relevant parties post loan approval;
• Adhering to service level standards;
• Ensuring daily compliance with regulatory requirements and company policies and procedures; and
• Identifying opportunities & making recommendations to improve procedural efficiency.

About you:

The ideal candidate is a dedicated and passionate Financial Services professional with sound experience in the settlements area. You’ll be committed to professionalism and customer satisfaction. You’ll take pride in your work and love working with a variety of different stakeholders to help reach the company’s goals.

To be successful in this role you will have:

• Approximately 2 years’ experience in a similar role within retail lending operations;
• Well-developed communication skills, both written and verbal;
• A commitment to service delivery coupled with excellent attention to detail;
• A willingness to work collaboratively as part of a team;
• Demonstrated ability to manage workflows and follow up on issues in a timely manner; and
• The ability to maintain a high level of attention to detail in the face of high volumes and/or tight deadlines.

About Our Values:

Gateway’s values are:

• Do the right thing
• Passion
• Stumble don’t fall
• “Small up” do more with less
• Not ‘work’ but making a difference

We hope that prospective employees will connect with all of our values but in particular for this role, we hope that you will share our passion for helping our customers to buy their homes.

As a Gateway employee, we want you to feel comfortable to be “you” with whatever unique qualities that entails. Embracing our differences helps us to create a culture that is supportive and fun. We encourage and support you to actively pursue growth and learning – we don’t stop training once we are on the team!

We also hope that you will engage with our purpose “Pocket and Planet” through which we support environmental goals that reduce consumption and go hand-in-hand with improving financial literacy and our Members' wealth.

More detailed information on our values and our purpose is available on the Careers page of Gateway’s Website.

What does Gateway offer?

For the successful candidate, Gateway offers its employees an excellent working environment, investment in training and career development programs, competitive remuneration and other benefits.

As an added bonus, you would be working in our super-stylish office in the Sydney CBD, which is located close to transport and the QVB shopping district with Flexibility to work multiple days from home once you are fully trained and established and comfortable in your role.

What is the recruitment process?

Our screening process will include a mixture of online screening and assessment tools. As a guide, you should expect the process to include the following components: resume screening, online video interview, live online and face to face Interviews and online psychometric assessment.

If you are passionate about this role, and can demonstrate the skills and experience required, then we look forward to hearing from you! Please submit your application via the “Apply Now” button below.