About the Company

Built on a foundation of trust, integrity, and genuine relationships, our client offers a team of strategic thinkers who believe in empowering Australians on their journey toward financial freedom. Whether it’s buying a first home, expanding a property portfolio, or simply making smarter money moves—they’re here to guide, educate, and deliver real results with clarity and confidence.

This is a company that values strategy over sales and relationships over transactions. Their clients trust them because they take the time to understand their goals and craft personalised, forward-thinking solutions that align with both immediate and long-term financial needs. And the best part? They actually make it fun (yes, even finance can be fun!).

If you're ready to join a fast-paced and collaborative team where your credit expertise will directly impact successful loan outcomes, apply today.

Position Summary

As a Credit Analyst, you'll take ownership of credit assessments, structure deals in line with lender policies, and provide full end-to-end support to both brokers and clients throughout the loan process. Based out of the Ropes Crossing office and reporting to the Operations Manager, you'll play a pivotal role in ensuring smooth, accurate, and efficient application journeys while working closely with a dynamic team of Mortgage Brokers.

Why Choose Us?

• Be part of a fast-growing, values-driven mortgage brokerage with a supportive, down-to-earth culture.

• Work in a team that values relationships, integrity, open communication, and personal growth.

• Access strong operational support, clear workflows, and structured processes to help you succeed.

• Learn and grow alongside industry leaders who genuinely care about your development.

• Be empowered to share ideas, take ownership, and make meaningful contributions.

• Unlock a clear, supported path to grow your career—whether it’s a Senior Credit Analyst, Team Leadership, or becoming a Mortgage Broker, we’ll back you every step of the way!

Key Responsibilities

• Assess client scenarios and structure lending solutions aligned with lender credit policies, optimising borrowing capacity and approval outcomes across PAYG, self-employed, and entity-based applicants.

• Manage end-to-end loan application processing through CRM and lender portals, ensuring all supporting documentation is submitted, compliant, and meets quality standards.

• Monitor industry trends and product updates across various lending segments (FHB, investor, construction) to support brokers in selecting suitable loan products.

• Liaise with brokers, clients, BDMs, lenders, solicitors, and referral partners to facilitate seamless communication throughout the loan process.

• Proactively handle lender follow-ups including MIRs and RMIs, guiding clients through final steps such as document signing and settlement preparation.

• Maintain current knowledge of lender policies, product features, and credit structuring to provide accurate recommendations and support.

• Ensure all applications adhere to compliance requirements and risk protocols, identifying and mitigating any potential issues early in the process.

• Contribute to process improvement initiatives by identifying workflow efficiencies and supporting best practice adoption across the team.

• Support internal operational goals with high attention to accuracy, collaboration, and responsiveness in a fast-paced lending environment.

• Engage in ongoing professional development to stay updated on regulatory changes, system enhancements, and evolving industry standards.

To be successful in this role, you will need

• Experience in the Mortgage Brokering industry, in a similar role such as a senior loan processor.

• Willingness to complete or has Cert IV in Finance & Mortgage Broking.

• Deep understanding of credit policy and loan product features and structures.

• Experience reading and interpreting financial documents.

• Analytical mindset with the ability to problem-solve and work autonomously.

• Confident managing multiple tasks and deadlines in a fast-paced environment.

• High attention to detail and ability to follow strict compliance procedures.

• Strong organisational and time management skills.

• Ability to manage high volumes and meet daily submission targets.

• Excellent communication skills to collaborate effectively with brokers and support staff.

• Knowledge of Australian lending and compliance frameworks.

• Prior experience working with Broker Engine, Infynity, ApplyOnline, and Loan App will be highly regarded.

If you’re ready to step into a rewarding role where your expertise can directly influence clients' success and help shape the future of the mortgage industry, we want to hear from you!

For any questions, please reach out to Annie@infinityhr.com.au

Only the shortlisted candidates will be contacted.