About Us

Myloans Services is a rapidly growing mortgage brokerage firm based in Sydney, with over 10 years of expertise in residential and commercial lending. We are passionate about delivering tailored loan solutions to our clients and fostering a collaborative, growth-oriented team environment.

About the Role

We are currently seeking a detail-oriented and driven Loan Processor (also known as a Broker Assistant) to join our team. This role is ideal for someone with 1–2 years of relevant experience in credit or loan processing, who is looking to take their career further in the mortgage and finance industry.

You will work closely with our brokers to support loan submission, manage compliance, and ensure smooth back-office operations. This is a fantastic opportunity to gain deep insight into the end-to-end loan process while being part of a supportive and experienced team.

Key Responsibilities

• Support end-to-end loan processing, including document preparation, client follow-up, and compliance tracking.

• Liaise with lenders to follow up on loan progress and outstanding conditions.

• Apply credit understanding to assist brokers in structuring deals.

• Maintain client records and data accuracy in CRM and lender platforms.

• Demonstrate initiative, attention to detail, and an ability to prioritise tasks.

• Handle confidential information with professionalism.

What We’re Looking For

We’re looking for candidates who:

• Have 1–2 years of experience in a credit, loan processing, or broker support role (highly regarded).

• Are eager to grow their career in the finance or mortgage industry.

• Possess excellent attention to detail and time management.

• Communicate clearly and work well both independently and as part of a team.

• Are tech-savvy with strong Microsoft Office skills (Excel, Word, Outlook), Adobe, and database navigation.

• Bonus: Experience using loan platforms (e.g., ApplyOnline, Mercury, Salesforce) is a plus.

Preferred Backgrounds

✔ Prior experience in mortgage credit, banking operations, or finance support roles.

✔ Academic background in Finance, Business, Accounting, Economics, Engineering, or related fields.

✔ Strong analytical thinking and problem-solving ability.

✔ Bilingual skills (Mandarin or Southeast Asian languages) highly regarded due to client base.

Visa Requirements

Applicants must have valid working rights in Australia (working visa, PR, or citizenship).

Why Join Us?

• Career Development: upskilling, and long-term career path in lending & credit.

• Supportive Culture: Join a team that values knowledge sharing and celebrates growth.

• Industry Exposure: Get real experience working with multiple lenders and complex loan scenarios.