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Technical Writer

Sierra Wireless

Sierra Wireless

Marketing & Communications, IT
Hyderabad, Telangana, India
Posted 6+ months ago

Responsibilities:

  • Plan and write documentation that helps our customers learn Semtech’s wireless products.

  • Create, maintain, and follow consistent writing style standards and guidelines.

  • Create and manage documentation in a structured authoring environment using component content management systems.

  • Help Semtech evolve and modernize our content strategy and standards to help us improve our documentation processes.

  • Establish subject matter expertise about a given product and best practices for using the product.

  • Work closely with product managers, engineers, and other members of the Documentation team to understand our technology and our audience and deliver superior products.

  • Create documentation based on use cases and customer scenarios.

  • Respond to user feedback and use feedback to determine, recommend, and plan new content.

Minimum Qualifications:

1. A minimum of 5 years of experience in technical writing, with a focus on electronic product documentation.
2. A Bachelor’s degree in Technical Writing, Computer Science, Engineering, or a related field.
3. Proven experience in instructional design and content management.
4. Excellent written and verbal communication skills, with a keen eye for detail.
6. The ability to translate complex technical concepts into clear, concise, and user-friendly instructions.
7. Proficiency in using content management systems, including git, and other technical writing tools.
8. The ability to work independently and as part of a team, managing multiple projects simultaneously under tight deadlines.

Desired Qualifications

Experience with using git and GitLab

Experience with AsciiDoc, AsciiDoctor, and Antora