Please note: Rostered weekend work is a mandatory requirement of the role. On rostered weekends, (Saturday / Sunday) employees will receive a rostered day off on the following Monday/Tuesday respectively.

About Us

Splend offers customers the opportunity to enjoy the benefits of car ownership through flexible car subscription services. Our innovative offerings cater to rideshare and delivery drivers partnering with platforms like Uber, AmazonFlex, and others. In essence, we enable individuals to assume control of their career, however, our commitment extends beyond just providing access to vehicles. Our all-inclusive solution streamlines administrative tasks for drivers and utilises data analytics to enhance safety, thereby allowing them to focus on what truly matters in life.

Our Positive Impact

We aren’tjust about car ownership; We are also fast-tracking the transition to green mobility, reducing the carbon footprint of Rideshare drivers by transitioning to electric and hybrid vehicles. This makes Splend an industry leader for this vitally important environmental change.

About the Role

The Automotive Sales Assistant role is a key business contributor whose primary role is to drive business growth via a customer and solution focused approach. The role will be responsible for handling walk-in traffic and educating customers on Splends unique and industry leading products and managing a portfolio of existing customers. Please note this role will be based out of our Cricklewood hub!

The role will be responsible for progressing potential customers through the sales pipeline from them walking in the building, to leaving with a subscription, finding them a product and solution that fits their unique situation while also managing a portfolio of existing customers and ensuring they are in a fit for purpose product and in-life upgrade opportunities.

• Educating customers across our product suite and service offering and Splends points of difference.
• Educating customers on the benefits and potential earning and lifestyle that on-demand driving can offer and how we can support their journey.
• Complete in person sales appointments and test drives.
• Work closely with the operation and depot teams to ensure we are maximising all sales potentials and placing focus on specific products where required to meet stock demands and business goals
• Manage existing portfolio of customers to ensure customer success and identify opportunities for in-life upgrades and cross selling.
• Maintain an unwavering high level of customer service in line with Splends values and passion for our customers.
  

• You’ll have excellent customer service skills (2+yrs experience is perfect)
• Be a highly effective communicator with the ability to work in a team and build rapport with customers from a variety of cultural backgrounds.
• Ability to persuasively present products, understand customer needs, handle objections, and close sales.
• Excellent time management skills.
• You're tech savvy and have ability to pick up new systems quickly.
• Eager to learn, grow and develop in a high growth scale up environment.
• Great customer service skills with a customer outcome driven focus and approach.
• Strong administrative capabilities.
• A current and valid full UK drivers license
• Comfortable commuting and working out of our Cricklewood Hub
• Ability to work weekends as per roster
  

• Performance based bonus
• Opportunity to participate in the employee share program
• 20 days annual leave as standard (excl. bank holidays)
• An extra 5 days flexi leave (for when you need some additional time off)
• 5 days sick leave (for when you’re under the weather or need to care for a family member)
• A day off for your birthday!
• Private health care
• Health and wellbeing allowance
• Employee Assisted Program
• Dedicated Learning & Development Platform
  

At Splend, we believe that diversity and inclusion are essential to our success. We are committed to creating a workplace where everyone is respected, valued, and supported. We embrace and celebrate differences in race, ethnicity, gender, age, sexual orientation, religion, and ability, and we actively seek out diverse perspectives and experiences to drive our growth.

We welcome candidates from all backgrounds and experiences to join our team and help us build a more inclusive future. If you share our commitment to diversity and inclusion, we invite you to apply!