About Us

At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership.

But we aren’t just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

About the Role

The Automotive Sales Assistant role is a key business contributor whose primary role is to drive business growth via a customer and solution focused approach. The role will be responsible for handling walk-in traffic and educating customers on Splends unique and industry leading products and managing a portfolio of existing customers. Please note this role will be based out of our Haberfield Hub!

• Managing appointments made by the sales team and converting leads.
• Explaining Splends Rental Agreement to new customers and answering any objections / questions
• Helping set the customer up to be successful on the platform (Uber etc)
• Entering relevant driver information into the CRM system
• Complaint and conflict resolution when required
• Conducting vehicle inspections
• Taking customers on test drives
• Final invoice preparation
• Supporting City Lead with the day to day running of the customer hub
  

• You’ll have excellent customer service skills (2+yrs experience is perfect)
• Our strongest bonds are built face-to-face, so you'll be happy with an onsite based role, joining our team in Haberfield
• You are tech savvy and have ability to pick up new systems quickly.
• You can handle difficult conversations with empathy and resilience
• You’ll be experienced in successfully building relationships with a client base.
• Being a scale up business, no two days are the same. We all have to roll up our sleeves and be involved, so, being a team player is a must!
• Your role has a big impact and you’ll be dealing with contracts and updating computer systems, therefore attention to detail is pivotal.
• Ability to persuasively present products, understand customer needs, handle objections, and close sales
• Open Australian Driver’s license
• Able to work on Saturdays as per roster
  

• Equity Package: Share financially in the company's success
• Performance based bonus and commission plans
• Flexible leave options, providing more time for rest & recovery
• Health and Wellbeing benefits
• Employee Assisted Program
• Dedicated Learning & Development Platform
  

Please note: Rostered weekend work is a mandatory requirement of the role. On rostered weekends, (Saturday / Sunday) employees will receive a rostered day off on the following Monday/Tuesday respectively.

At Splend, we believe that diversity and inclusion are essential to our success. We are committed to creating a workplace where everyone is respected, valued, and supported. We embrace and celebrate differences in race, ethnicity, gender, age, sexual orientation, religion, and ability, and we actively seek out diverse perspectives and experiences to drive our growth.

We welcome candidates from all backgrounds and experiences to join our team and help us build a more inclusive future. If you share our commitment to diversity and inclusion, we invite you to apply!