Automotive Sales & Customer Specialist

Splend

Sales & Business Development, Customer Service

London, UK

Posted on Mar 13, 2026

Maintain a thorough understanding of all Splend’s vehicle subscription packages and related products.
Engage directly with customers to understand their needs and recommend the most suitable subscription solution.
Guide customers through the full sales process from enquiry to final sign-up.
Consistently meet and exceed individual and team sales KPIs, including conversion rates, customer satisfaction, and retention goals.
Ensure vehicle displays, marketing collateral, and digital tools are up to date and engaging.
Gather customer feedback and share insights with the Team Leader to refine sales strategies and product offerings.
Actively contribute to a positive team culture focused on growth, accountability, and continuous improvement.

Minimum 2 years’ experience in a target-driven sales role, ideally within a subscription-based, finance or high growth sales environment.
Proven track record of meeting and exceeding KPIs in sales performance, customer conversion, or account growth.
Strong understanding of consultative/ solution selling, customer service excellence, and the importance of relationship-building.
Excellent communication and interpersonal skills with the ability to engage and influence customers effectively.
High attention to detail and strong time management, with the ability to handle multiple customers and priorities.
Experience or passion for the automotive or mobility industry (desirable).
A full, unrestricted UK Driver’s Licence (must have).
Comfortable commuting to our Cricklewood, North London Hub daily.
Ability to work weekends as required.

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