Fleet Operations Manager
Operations
Adelaide SA, Australia
About Us
At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
You'll be excited to work in this role if...
You want a hands on role growing Splend's presence in Adelaide.
You thrive leading a small, close-knit team.
- You thrive juggling multiple priorities at once, without losing sight of the details that keep a state running smoothly.
About the role
As City Manager, you'll run the day-to-day operations of Splend's Hub in Adelaide. You will lead a small team including a Vehicle Logistics Specialist and a Product Expert. You'll manage the fleet, oversee the full customer journey (from onboarding through to exchanges and terminations), and keep vehicles moving and effectively utilised across the state. This role has a direct impact on the growth of our South Australian Hub, developing your team and creating an environment where they can do their best work.
What you'll be doing
- Drive local revenue performance and data integrity for the South Australian state
- Manage and develop a team of Customer Experience and Vehicle Logistics Specialists, including monthly 1:1s, coaching and on-the-job mentoring
- Oversee the end-to-end customer lifecycle: onboarding, vehicle inspections, exchanges and terminations
- Manage vehicle deliveries and logistics across South Australia, ensuring damage is identified and appropriately charged
- Maintain and maximise fleet utilisation in line with national Fleet team standards, minimising vehicle time off road at repairers
What you'll bring to Splend
- Prior experience managing an operational team in a B2C retail environment
- Fleet management experience with a keen eye for data analytics
- Proven experience working in a fast-paced operating environment
- Experience in the rental car, fleet finance or fleet-related industry
Benefits & Support
💰 Bonus scheme: Opportunity to earn based on your performance
🎂 Day off for your Birthday!
🚘 Salary packaging with 15% employer contributions for Electric Vehicles
📖 Dedicated Learning & Development platform
💭 Employee Assistance Program
🎉 Socials: budget for team and company wide social initiatives
Our Process
Intro with our Talent team to understand your background, aspirations, and answer your questions.
Interview with the hiring manager to discuss your experience and how it aligns with this role.
Where it applies, we’ll ask you to complete a practical case study.
Final interview to discuss Splend’s long-term vision and to check any remaining questions.
Diversity & Inclusion
At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.
If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it.
When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.