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Creative Lead



Kuala Lumpur, Malaysia
Posted on Friday, July 5, 2024

Are you driven, results-oriented and a team player?

With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed.

At StoreHub, we believe that technology is essential for businesses to survive and thrive in today's fast-changing world. We also believe that equal access to technology is a fundamental right. That's why we’re committed to bridging this gap and making technology accessible to all, regardless of their background. By focusing on serving needs, not just profit, we level the playing field for those who have been marginalized. Our customers trust us with the success of their businesses, and we play to win by enabling everyone to build successful businesses.

At StoreHub we model ourselves on a pro-sports team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.

On a team like this, you learn the most, perform your best work, improve the fastest, and feel most fulfilled professionally.

If this is a journey you’d like to embark on, keep reading!

As the Creative Lead at StoreHub, you will play a pivotal role in maintaining our visual identity, ensuring that it aligns with our brand values and effectively communicates our product value propositions.

This individual will be the cornerstone of our brand's visual identity, driving the creative vision across all platforms and touchpoints. The Creative Lead will collaborate closely with other departments in the organisation to develop compelling narratives and innovative design solutions that resonate with our target audience.

You will also lead a team of talented designers and collaborate closely with cross-functional teams to elevate our brand presence, drive engagement, and support our marketing and sales efforts.

What you will do:

  • Craft and implement a cohesive creative strategy that aligns with StoreHub's brand identity, values, and business objectives. Lead the conceptualisation and execution of creative campaigns that elevate the brand and engage customers.
  • Mentor, and lead a multidisciplinary creative team. Foster a collaborative, innovative, and performance-driven culture within the team.
  • Oversee the creative process from concept to completion, ensuring projects are delivered on time, within budget, and exceed quality standards. Collaborate with cross-functional teams to ensure creative concepts are well integrated into all marketing channels.
  • Ensure all creative outputs adhere to brand guidelines and maintain a high level of consistency and quality across all mediums. Continuously evolve the brand's visual and verbal identity in response to market trends and business needs.
  • Stay abreast of industry trends, emerging technologies, and best practices in design, advertising, and content creation. Regularly introduce innovative ideas and techniques to keep the brand at the forefront of its sector.
  • Work closely with stakeholders across the organisation to understand their needs and provide creative solutions that support their objectives.

What you will need

  • Bachelor's degree in Graphic Design, Art, Marketing, or a related field.
  • Proven experience (5+ years) in a creative leadership role, preferably within a fast-paced, high-growth environment.
  • A strong portfolio showcasing a wide range of projects, including branding, digital campaigns, and multimedia content.
  • Exceptional aesthetic sensibility and mastery in design principles, typography, and brand development.
  • Proficient in Adobe Creative Suite such as Illustrator, Photoshop, and InDesign; and familiar with web design tools and principles.
  • Proficiency in video editing programs such as Adobe Premiere Pro, Final Cut Pro, iMovie, Corel VideoStudio, etc. would be an additional plus point.
  • Excellent leadership, communication, and presentation skills, with the ability to inspire and motivate teams.
  • Strategic thinker with a problem-solving mindset and the ability to manage multiple projects simultaneously.
  • Comfortable in an entrepreneurial environment, with a genuine interest to make a difference in a growing business.

All applications must come with your CV, a Behance profile or portfolio!

What makes working at StoreHub awesome (and refreshing!):

  • Our people - for real! Our culture is unlike anywhere else, as we model ourselves on a pro-sports team where all of your colleagues are extraordinary at what they do, constantly challenging you to improve yourself and your team. Expect to work with some of the smartest and most interesting StoreHubbers who are highly effective collaborators

  • Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you’re tired of ‘corporate nonsense’ you’ll feel right at home

  • Data availability. The biggest benefit of using a lot of tools is that we have a LOT of data and easy access to analytics. We are problem solvers at heart, and we strive to fix issues at their root cause. With a focus on facts and data, we make informed decisions and consider multiple perspectives to find the best solutions

  • Embracing Feedback: Courage and Growth. At StoreHub, we highly value the courage to give and receive feedback as an integral part of personal and professional growth. We believe in correcting, teaching, and embracing new ideas fearlessly, holding ourselves and our teammates to high standards to achieve our full potential. Failure is not a setback but an opportunity to learn and grow, and we never shy away from pushing ourselves to be our best

  • It’s the Impact that counts. We recognise that results are not tied to the number of hours put in to achieve them. There’s no reward for long hours with poor results and there’s no penalty for going home on time when you’re producing excellent work. Of course, to be great, most of us have to put in considerable effort, but hard work alone and long hours are not how we measure or talk about a person’s contribution. Instead, our model works best for people who highly value teammates who deliver consistent excellence

  • CADCHI. Co-created values, a compass to achieve our mission: Communication, Authenticity, Discernment, Courage, Hunger, Impact

At StoreHub, we don't just offer a job, we offer an experience. In addition to our unique culture, we provide a wide range of perks and benefits to help you thrive:

  • Cutting edge tools. If something can be automated, we’ll make it happen. You will be introduced to over 20 different tools we use that support basic tasks, so that we can focus our minds on the kind of work that matters

  • Sports events sponsored by the company, including football, bouldering, basketball, squash, and more

  • Team building activities to help you bond and collaborate with your teammates

  • Robust employee engagement framework with different activities every month to help you connect and build relationships with amazing Hubbers from other departments

  • Reflection and feedback culture, with monthly one-on-ones with your coach to help you grow and receive in-depth individual feedback

  • Career progression map to help you build your own path within your team, with both expert and coach tracks, as well as internal movement opportunities to other departments

We do have all the other cool perks too:

  • Free Nespresso coffee to fuel your productivity

  • Fully stocked fridge and pantry - ice-cream, snacks, and other yummy treats

  • Free Season Parking - no more roadside headaches

  • Medical and Dental Outpatient Visits + Medical Insurance

  • Apple MacBooks for everyone to help you do your best work

We are an equal opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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