Are you driven, results-oriented and a team player?

With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.

At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.

It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

About This Role
We're looking for a creative and driven HR Generalist to join our vibrant Growth team. Our ideal candidate is passionate about technology and driving change. StoreHub offers an environment where innovation thrives and where your contributions have a direct impact on the way retail businesses operate. By joining us, you become part of a team committed to excellence and growth with direct access to some of the brightest minds in their respective fields.

Here's what you'll do as a Senior HR Generalist:

HR Cross Boarders

• Work in cross collaboration with local and regional teams in delivering HR initiatives: Malaysia, Thailand, Philippines and China.
• Responsible for multiple HR functions including compensation & benefits, performance management, talent management, employee relations, engagement, training and development

Talent Acquisition Management

• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.

Talent Management & Engagement

• Develop and implement performance management strategies to better recognise and retain talents, and to maximise employees’ strengths and contribution in pursuing our business goals
• Identify opportunities, design and facilitate learning solutions/interventions/personalised development plans
• Track and evaluate the quality and effectiveness of the solutions, and measure behavioural outcomes
• Provide data and solutions to leaders in the creation of development plans that meet progression/succession and retention needs
• Develop and implement strategies to enhance employee engagement and satisfaction.
• Design and execute employee engagement programs, including events, workshops, and recognition initiatives.

Compliance Management

• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

HR Advisory

• Coach and support line managers on HR related decisions
• Own the process of ensuring that employees’ needs are met in the HR lifecycle
• Partner with the People Manager in designing, developing, and implementing People-related processes, policies, and experiences
• Maintain office services by organizing office operations and procedures, preparing payroll, managing correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.

Workplace Management

• Monitoring office supplies and ordering new stationery, furniture, appliances and electronics as required
• Liaise, manage contract and price negotiations with office vendors, service providers and office lease
• Reporting office progress to senior management and working to improve office operations and procedures. Manage office G&A budget, ensure accurate and timely reporting
• Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
• Plan in-house or off-site activities, like parties, celebrations and conferences
  

To excel in this role, you should possess a unique blend of skills and knowledge:

• Big passion in helping small-medium businesses
• 6 years of experience in Human resource fields
• Understanding of the local labour law and regulations, and of corporate policies.
• Recruitment skills to create/explore innovative/novel ways of assessing candidates’ competencies, strengths, drive, behaviour, attitude, culture fit, etc. (through interviews, assignments, social experiments, etc.)
• Experience in supporting organisation-wide talent management programmes that cover leadership development and progression planning
• A strong command of the English language, with excellent written and verbal communication skills. Able to work cross collaboratively with international counterparts.
• Skills in relationship-building across functions and job levels, and able to present information articulately to a diverse group of stakeholders (including C-level executives)
• An incredible desire for accuracy and detail-orientedness
• The ability to work through ambiguity, adapt to changing priorities and needs, while handling multiple tasks with a positive, can-do attitude
• An inclination towards solution-based thinking and data-driven decision making
• The ability to maintain the confidentiality of sensitive information

Bonus points:

• Experienced in international fast-paced start up
• Experienced through scaling/growing phase of company
• Initiative & Tech driven HR

• Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
• Culture of Candour.We embrace directness, hate bureaucracy, and move fast. If you're tired of 'corporate nonsense' you'll feel right at home.
• Cutting edge tools. If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.
• Impact not just effort. We recognize that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours.