Account Director
TracPlus
TracPlus provides mission-critical tracking, analytics, and operational intelligence for aerial firefighting, emergency response, utilities, law enforcement, and specialist aviation operators globally. Our technology is essential for managing some of the most complex, high-risk operations where safety, accountability, and performance are paramount.
TracPlus develops telemetry and data solutions that enhance the safety and efficiency of wildfire-fighting organizations. As the only commercial provider of integrated aircraft tracking solutions for wildfires, TracPlus integrates multiple data streams and asset types into a unified view for mission-critical operations. Using a powerful, cloud-based platform, TracPlus enables customers to track, manage, and communicate with land, maritime, and aviation assets to ensure safety, optimal resource use, and coordination. Trusted by first responders, government agencies, and militaries worldwide, TracPlus has been a key player in major global disaster responses over the past five years.
The United States is TracPlus’ largest and fastest-growing market, representing ~40% of current revenue and the greatest near-term growth opportunity. We are now hiring a US-based Enterprise Account Director to lead top-tier sales activity across a defined set of named enterprise customers.
This role exists because the opportunity is real, active, and ready to scale — and it now requires senior, local ownership in-market.
About the Role
Based in the United States, you will own and drive revenue across a focused portfolio of named enterprise accounts. These include existing customers with significant expansion potential, active pipeline opportunities already in motion, and a small number of high-value strategic targets that require senior-level engagement and persistence.
You will lead large, complex enterprise sales — often $1–5m+ in value — involving multiple stakeholders, long sales cycles, procurement complexity, and high operational scrutiny. This is not transactional selling. It requires confidence operating at executive level, patience to navigate public-sector and regulated environments, and the discipline to progress deals methodically over time.
You will work closely with the Head of Sales and broader TracPlus leadership, while acting as the senior commercial face of the business in the US.
What You’ll Do
Strategic Account Management
- Deliver territory strategy and annual revenue targets.
- Manage and grow a focused portfolio of key enterprise accounts.
- Maintain a strong opportunity pipeline, ensuring it consistently meets the 3x to 4x quota requirement.
- Complex Deal Execution
- Lead large, multi-stakeholder sales processes from early engagement through contract execution.
- Navigate procurement, legal, finance, operations, IT, and executive decision-makers.
- Develop tailored proposals and value cases for complex operational environments.
- Lead and coordinate responses to RFPs and formal procurement processes.
- Structure and negotiate high-value commercial agreements with internal support.
Business Development
- Identify and close new enterprise opportunities.
- Create tailored proposals and negotiate complex agreements.
- Respond to RFPs and complex proposal requirements.
- Draft and review contracts with internal support.
- Collaborate with US account managers and monitor market trends.
Account Growth & Customer Relationships
- Establish and nurture executive-level relationships with key decision-makers and influencers within enterprise accounts to drive long-term partnership.
- Ensure smooth onboarding with the Support Team.
- Identify expansion opportunities and resolve account challenges.
Operational Excellence
- Maintain accurate CRM data and provide reliable sales forecasts.
- Work with Finance on payment and contract compliance.
- Represent TracPlus at industry events.
Cross-functional Leadership
- Share customer insights with Product and R&D.
- Possess a deep understanding of the technical details of solutions to articulate customer needs to internal Product and R&D teams.
- Partner with Marketing on region-specific materials and events.
Industry Knowledge & Risk Management
- Develop a deep understanding of aerial firefighting and emergency response operations.
- Ensure compliance with industry standards.
- Manage deal risk and provide market intelligence.
- Monitor and report on the competitor landscape in the territory.
Commercial Management
- Structure enterprise pricing and negotiate high-value agreements.
- Run ROI and value-based pricing models for large, complex deals.
- Develop accurate forecasts and identify partnership opportunities.
What Success Looks Like
- Strong growth across strategic accounts and new enterprise wins.
- High-value renewals and expanded solution adoption.
- Elevated regional presence and trusted customer relationships.
What You Bring
- Confidence selling at $1m–$5m+ deal sizes, across multiple stakeholders
- Proven enterprise solution sales experience in international markets.
- Demonstrable track record of consistently achieving or exceeding sales quotas.
- Experience in upsell and expansion on key accounts.
- 5+ years in senior sales or business development roles within high-growth tech.
- Strong communication, analytical, and relationship management skills.
- Experience in aviation, emergency services, defence, or ability to learn quickly.
- Experience dealing with North American and European agencies/operators in the sector.
- Strategic thinker with resilience, curiosity, and a customer-first mindset.
Why Join TracPlus?
- Meaningful work supporting the people who fight wildfires and save lives.
- A global customer base with real-world impact.
- A collaborative, mission-driven team.
Apply now and be part of a mission that matters.