About Trustwave

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. We uncover threats that others can’t and respond quicker than others can to protect against the devastating impacts of cyberattacks. We’re a world-class team of cyber consultants, threat hunters and researchers serving clients in 96 countries. At Trustwave, you can learn alongside the best, make a personal impact on a global scale, and solve new challenges every day. Learn more about us at https://www.trustwave.com.

What we are looking for:

We are seeking an experienced Engineer to join our Transition Management division responsible for working directly with customers in a project setting to deploy and integrate various security technology platforms with Trustwave MSS services.

Customers will predominantly be North American based calling for the applicant to be comfortable with servicing those business hours

In return, we offer competitive remuneration packages, comprehensive individual development support, a chance to work with clients of all sizes all over the world and exposure & opportunity to work with industries best and cutting-edge technology. Most importantly we have fun doing it.

What a Transition Engineer is responsible for:

• Facilitate client workshops to learn and uncover client requirements and goals, leading to the design and planning of the implementation project.
• Build, configure, deploy and integrate security technology and services supported by Trustwave
• Handling all aspects of the Integration process for Implementation Services including: design review, data gathering, equipment and system staging, configuration, installation, troubleshooting and activation of services.
• Contribute to the evolution of Trustwave best practice design and implementation.
• Thrive working in a project team setting along side a project manager and other technical delivery resources, working together a cohesive unit to output maximum customer value.
• Work in a fast-paced deadline driven environment on multiple concurrent customer projects within a delivery squad model.
• Champion for customer satisfaction and overall project success.

Skills and requirements that would make you a good fit:

• A sound understanding of SIEM/SOAR/UEBA technologies.
• Configuration, administration & optimization
• API Data source ingestion & integration
• Data analytics and query (dashboard and data export)
• Automation and Orchestration (use cases, events)
• Deep understanding of log acquisition mechanisms (syslog, event logs, Rest API, file, etc.) and parsing (JSON, CEF, etc.)
• Sound knowledge of:
• TCP/IP Networking Configuration & Troubleshooting
• Unix/Linux/Windows Operating Systems, command lines and utilities
• APIs, scripting languages, or automation tools
• A good understanding of other cyber security technologies/concepts (Firewalls, Anti-Virus, xDR, SIEM, WAF, etc.) would be a plus
• Ability to work independently and as part of a team, with excellent problem-solving and analytical skills.

Essential technical experience:

• At least 3 years in Cyber Security technology analyst or consulting roles
• Demonstrated experience working with Devo Security Platform
• Demonstrated experience in deploying and configuring SNARE agents or collectors across various types of endpoints, servers, networking devices, and other components.
• Basic working experience with SIEM/xDR/Firewall technologies (e.g. Splunk, Microsoft, LogRhythm, Palo Alto. Fortinet, Cisco)

Nice to have:

• Relevant industry & vendor certifications
• Experience with cloud technologies/platforms (AWS, Azure, VMWare, Google Cloud) is a plus.
• Experience with CRM, File management and ticketing systems: JIRA, Service Now, SharePoint, GitHub.

Education

• A high school diploma or equivalent is required; a college or university degree is a plus.

This is a remote opportunity open to anyone legally authorized to work in the Philippines. Guided by our flexible workplace philosophy, Moments That Matter, people gather in the office when in-person interaction is most impactful; full-time remote employees may be asked to travel occasionally based on the needs of the team and the business.

To All Agencies:

Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.